Isle of Bute Beach Vacations

Conveniently located to train station

The room was clean and well stocked. The staff were excellent and very helpful. The location is good for walking to the train station, the bus station and to shops. However, there are many stairs to enter into the building. The staff assisted with the luggage on check-in and check out. The noise in the alley late at night and all through the night was extreme. I guess we were unlucky to get one of the rooms that the windows faced the alley. As the air conditioning was not working, our window was open so it was really loud from outside. The staff did supply a fan but it was too warm when the windows were closed. We were told that there were parts coming to fix the air conditioning. The remote control was missing from the bedroom TV. Also, we could not get hot water from the tap, only room temperature.

Our favorite place we stayed in the UK. It was amazing and i highly recommend a stay.

An amazing hotel, so classy, the old castle has be renovated to a very high level and the new part is amazing. The staff were excellent, helpful, attentive, friendly. Grounds are lovely even with the noise of the main road in the distance but in the hotel you hear nothing. Breakfast was superb. Need to find a reason to go back.

Elevator is located at one end of building - needed to walk a full city block to get to room from elevator. Initial room on 5th floor was located up an additional staircase which was not accessible from elevator. Since we were traveling with two large/heavy suitcases we needed to be switched to a different room. Just because the listing indicates there is an elevator it does not mean every room is accessible by the elevator. Info needs to be cleared as far as requesting an elevator accessible room.

Breakfast offerings were not very good. Beans, toast and some fruit. The eggs were terrible. Lots of clutter throughout the place including giant televisions and a fridge, as well as lots of boxes and general stuff. Overall it was clean and quiet but could use some upkeep in terms of the food and also tidying up and removing clutter.

The room was clean and well stocked. The staff were excellent and very helpful. The location is good for walking to the train station, the bus station and to shops. However, there are many stairs to enter into the building. The staff assisted with the luggage on check-in and check out. The noise in the alley late at night and all through the night was extreme. I guess we were unlucky to get one of the rooms that the windows faced the alley. As the air conditioning was not working, our window was open so it was really loud from outside. The staff did supply a fan but it was too warm when the windows were closed. We were told that there were parts coming to fix the air conditioning. The remote control was missing from the bedroom TV. Also, we could not get hot water from the tap, only room temperature.