不列颠哥伦比亚高尔夫假期

预定了顶层套房，设施齐全，带全套厨房及洗衣设施。但housekeeping 不细致，明明是带孩子出行，需要使用沙发床，但晚上临睡前才发现没有放任何沙发床所需床品，床单被子枕头什么都没有。立即联系酒店客服，也只是送来床单和很薄的毯子，晚上睡的极不舒服。服务意识非常一般。

無與倫比的經驗,留在腦海裏都是美麗的回憶

Excellent

We stayed with our toddler for a couple nights. Staff are helpful and friendly, arranged a crib for our room right away after we arrived. Room is generally clean but facilities are dated - water stains on glass, mouldy shower sealant, flickering lights, etc. I’d expect more facilities at a “resort”, this feels like more of a business hotel instead. They also gave conflicting information about parking and the spa opening time. I was given a checkin note few days before my stay which says self parking was $30/night, but at checkin the charge was $35/night. The same goes for valet parking fees. For the spa opening hours, the information was conflicting even on their info sheet given at checkin as compared to the spa info placed in the rooms (open 7 days vs open Wed-Sun).

房間隔音很差，暖氣設備聲音很吵，嚴重影響睡眠品質。沙發床的毯子不夠保暖，小孩第一天就感冒了。

We stayed with our toddler for a couple nights. Staff are helpful and friendly, arranged a crib for our room right away after we arrived. Room is generally clean but facilities are dated - water stains on glass, mouldy shower sealant, flickering lights, etc. I’d expect more facilities at a “resort”, this feels like more of a business hotel instead. They also gave conflicting information about parking and the spa opening time. I was given a checkin note few days before my stay which says self parking was $30/night, but at checkin the charge was $35/night. The same goes for valet parking fees. For the spa opening hours, the information was conflicting even on their info sheet given at checkin as compared to the spa info placed in the rooms (open 7 days vs open Wed-Sun).

無與倫比的經驗,留在腦海裏都是美麗的回憶

房間隔音很差，暖氣設備聲音很吵，嚴重影響睡眠品質。沙發床的毯子不夠保暖，小孩第一天就感冒了。

Excellent

员工礼貌友好，服务佳！酒店设施一般，有点陈旧。如果预算有限，算是不错的选择。