Mallorca Island Golf Vacations

Very good place to stay for vacation. In room amenities are not good. No coffee machine, no iron box etc. overall ambience is good and the sea view is good!!!

Service was good 👍

Magníficas instalaciones, amenities excelentes, salido directa a la playa, esmerado, cordial y profesional atención de su personal.

Magníficas instalaciones, amenities excelentes, salido directa a la playa, esmerado, cordial y profesional atención de su personal.

I rarely write reviews, but this place absolutely deserves one. From the moment you arrive, you’re greeted by beautiful Spanish architecture, with the hotel nestled within a stunning, spacious estate. The entire property has an incredible atmosphere. The staff are genuinely some of the friendliest and most helpful we’ve encountered in all our travels. The food is excellent, the restaurant service is fantastic, and the live bands playing every evening add something really special to the experience. We stayed in a standard room, and even that was surprisingly spacious, with plenty of room for all our luggage and everything we needed. It was extremely comfortable and made it very easy to settle in and relax. We’ve travelled extensively and stayed in a lot of hotels around the world, and this would easily rank among our top three favourite hotels we’ve ever stayed at. An absolutely beautiful hotel and a fantastic experience from start to finish. We will definitely be back.

Nice surroundings with uninterrupted views to the distant mountains which gave a picturesque sunset backdrop at night. We stayed in Vesta rooms which were spacious and close to the main areas of the pool, reception, spa, and dining rooms. Our kids are 16 and 14 and we were fine using the adult pool which was the best option as it was a good size and normal depth. The main pool was a bit disappointing being a bit small and shallow throughout. We also used the adult dining room and bar which avoided the queues and noise of the main dining room. The food option for breakfast was fairly standard but ok. Dinner was a bit limited and repetitive. The hotel tried a few theme nights but the offer was limited and ran out quickly. Our daughter is vegetarian and there was very little choice throughout our stay that suited her. We were all inclusive and thought the best food option was the lunch restaurant by the pool, which had a good selection. Food was made to order and delivered by waiting staff. Although some options had an extra charge. The hotel is fairly isolated although there’s a good bus service to both Pollenca and Alcúdia beach which also stops at the old towns. Overall a very nice hotel with good facilities with welcoming and helpful staff.

Our stay at Portals Hills Hotel was pleasant enough overall, but unfortunately there were several issues that affected our experience, and ultimately it wasn’t the 5-star experience we expected. We stayed in Room 205 and witnessed Room 206 flooding, with water coming from the bathroom and reaching the carpet in the corridor outside. Unfortunately, the smell from the affected area was absolutely awful and lingered for the rest of the week. Every time we returned to our room, the odour was noticeable. We tried to cover it, but it was impossible to get rid of completely. I really feel the affected carpet needs to be replaced rather than simply cleaned. There were also ants in our room towards the end of our stay, which wasn't ideal. We were surprised to see guests being put into Room 206 before we had even left, given the flooding and ongoing smell. The staff were generally friendly, but unfortunately the odour wasn't properly resolved despite being raised several times. I also felt that some guests received better or more attentive service than others, which was disappointing. On the positives, the pool area was very nice, the hotel was pleasant and the staff were welcoming. Breakfast was okay, although the bacon wasn't particularly good and there were no sausages. Overall, we enjoyed the holiday, but the flooding, persistent smell, ants and inconsistency in service meant the stay fell short of the 5-star experience we expected. Hopefully the hotel addresses these areas

Pool

Service was good 👍

Very good place to stay for vacation. In room amenities are not good. No coffee machine, no iron box etc. overall ambience is good and the sea view is good!!!