Bulgaria Honeymoon Packages

Overall this hotel is clean and nice. We booked it for our last night before we fly out so it did the trick. The rooms are very small and the breakfast was not nice. The staff were friendly

Perfect quiet location in city centre. Original, unique features and furnishings took you back in time. The outside area, and glass entrance roof needed to be swept. Inside, was lovely, beautiful original glass doors, art works, shinning brass. It was also only 20 min walk to the park and beach, where there were lots of beach bars.

The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.

Everytning is okj

Nice and clean hotel, helpful staff. Perfect location only 2 minutes from the beach. Delicious breakfast buffet.

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.

Perfect quiet location in city centre. Original, unique features and furnishings took you back in time. The outside area, and glass entrance roof needed to be swept. Inside, was lovely, beautiful original glass doors, art works, shinning brass. It was also only 20 min walk to the park and beach, where there were lots of beach bars.

Overall this hotel is clean and nice. We booked it for our last night before we fly out so it did the trick. The rooms are very small and the breakfast was not nice. The staff were friendly

We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year.

Overall this hotel is clean and nice. We booked it for our last night before we fly out so it did the trick. The rooms are very small and the breakfast was not nice. The staff were friendly

The staff and management do not have basic customer skills. I have tried to call the hotel in advance to warn them that we will be late, but somebody opened the line without responding and left the line opened for the next 90 min. Although we had All Inclusive reservation, we were left hungry, without dinner. The staff refused to acknowledge that we have All Inclusive and in the morning the manageress did not acknowledge our Expedia receipt which clearly states All Inclusive. The Expedia Customer Service confirmed that we had All Inclusive and partially reimbursed us, which was great. However, the staff and manageress's attitude and customer skills were outrageously bad or non-existent should I say. Instead of mitigating the issue in some manner, the manageress was quite argumentative and outright rude. My advice to all customers is, please avoid this hotel at all costs. They do not deserve your attention and money.

Clean but room was dated. Front desk staff was very friendly and helpful. Great location.