Princess Cays Luxury Vacations

Tap water tastes bad. Incredibly friendly and helpful staff

The room, surrounding, beach and pool where well-kept and maintained. However there isn't much to do outside the compound as it is away from local shops and downtown. Generally friendly staff, although I did had a distasteful phone interaction with one receptionist while reporting an incident in our room, but after insisting that it has to be dealt with, management stepped in and rectified it. Overall My wife and I had a good and relaxing stay.

The room, surrounding, beach and pool where well-kept and maintained. However there isn't much to do outside the compound as it is away from local shops and downtown. Generally friendly staff, although I did had a distasteful phone interaction with one receptionist while reporting an incident in our room, but after insisting that it has to be dealt with, management stepped in and rectified it. Overall My wife and I had a good and relaxing stay.

Loved the beaches and the aqua adventure

Loved the beaches and the aqua adventure

Booked this online via Expedia because it looked great - got to the site and it was CLOSED FOR RENOVATIONS. Luckily we were able to contact someone on site so they could set up a cot for us, but the place was CLOSED FOR RENOVATIONS so there were no services. The airline had lost our luggage, so we had to wait at the property because that’s where the airline was bringing our luggage, even though it WAS CLOSED FOR RENOVATIONS. But eventually the airline told us they WEREN’T bringing our luggage. So we had to go to the airport to get our luggage, then find somewhere else on the spot. Wound up at a decrepit hotel where the power went out twice and everything smelled mouldy. Also everything was damp, so didn’t get a decent night’s sleep while we were there. At least it wasn’t CLOSED FOR RENOVATIONS (but probably should have been).