Princess Cays Luxury Vacations

Beautiful place and great staff but sand fleas are terrible.

Bach party weekend. One of my fav places…. Front desk could be more helpful. They always say they will text you when the room is ready. We always hope it will be before 4 PM after taking a long flight from New York, but they have never once in the five times I’ve been there texted me so we just end up going to the front desk and check-in time at 4 PM which is kind of annoying also as of September 2026 there was a lot of construction going on around one of the main pools which no one told us about, but otherwise again this is one of my favorite resorts and places to go in the entire world

You could never be bored with this resort. There are so many things and activities to do and see. My family has an amazing time and we will be back again soon

Beautiful long weekend stay.. this place exceeded all our expectations. The staff couldn’t be more attentive and accommodating. Can’t wait to be back!

Bach party weekend. One of my fav places…. Front desk could be more helpful. They always say they will text you when the room is ready. We always hope it will be before 4 PM after taking a long flight from New York, but they have never once in the five times I’ve been there texted me so we just end up going to the front desk and check-in time at 4 PM which is kind of annoying also as of September 2026 there was a lot of construction going on around one of the main pools which no one told us about, but otherwise again this is one of my favorite resorts and places to go in the entire world

The staff aren't very welcoming, I guess, because tips are already included in the restaurant bills; otherwise, it was a very positive experience at the resort.

If you have respiratory problems, don't go. There was mold on the two red chairs. No doubt the mold was also on every fabric in there. Now, I am very sick with runny nose. I was told that I could leave before 3 :00 THAT DAY or move upstairs (A lot of steep stairs)or get a refund. There was a kitten "body" greeting me upon arrival and several cats still alive upon the property. The person that checked me in was "one of her renters" and seemed quite put out by having to deal with me. Owner was not there. Yamacraw Beach is not good at dawn or dusk (Biting flies-a lot of them)AND is not easy to find. No signage and grossly littered😢 Luckily, I brought citronella roll-on because I was walking. I really loved having the pool to myself and the response of owner. Overall, an absolute NO on this property

All rooms even club member rooms are outdated and in poor condition. Dirty shower, chipped paint, pealing ceilings. Rooms aren't cleaned thoroughly. House keeping is a joke at this property. Our sink and counter top wasn't cleaned a single time. And we stayed for 7 days. Even after requesting our room be swept due to sand tracking in the room. It was only swept once. Customer service at this property is also poor. Some bar and wait staff employees were rude and acted like they didn't want to be there. I travel out the country three times a year. And I would never return here. Nor would I recommend this property to anyone else. I do appreciate Daniel, Keva, Jaleesa, Mercedes and the two supervisors at Viva Cafe. These employees were a nice. And gave exceptional customer service.