Ruhr Pet-friendly Vacations

Overall, the hotel was good and I had a pleasant stay. I did not receive any VIP benefits such as a room upgrade or similar perks. As an Expedia Gold Member, I was expecting at least one VIP offer from the hotel, but no benefits were provided at all. The only thing I received was early check-in Additionally, the hotel did not provide slippers in the room. For a hotel of this quality, I consider this a significant downside, as even basic amenities like slippers are expected.

Clean room. Comfortable bed. Big bath tub. Breakfast was super. Close to city of Bensberg.

I must say the staff at reception were absolutely fantastic. I like English breakfast tea and there was never a problem bringing me teabags up at the room, We stayed for five nights on the fourth night. We both noticed the noise coming from the overhead heating air-conditioning grill panel and we had it all switched off so I mentioned it’s the reception and they suggested we could leave all our stuff in the room and they give us another room on the same floor, which was wonderful of them so we slept the night in that one and it seemed to have sorted itself out the next day, so that was really good of them. There was no fuss at all. And the breakfast had a really good choice of hot and continental food, but most of all it was the staff that especially the reception staff they were amazing.

Clean room. Comfortable bed. Big bath tub. Breakfast was super. Close to city of Bensberg.

I must say the staff at reception were absolutely fantastic. I like English breakfast tea and there was never a problem bringing me teabags up at the room, We stayed for five nights on the fourth night. We both noticed the noise coming from the overhead heating air-conditioning grill panel and we had it all switched off so I mentioned it’s the reception and they suggested we could leave all our stuff in the room and they give us another room on the same floor, which was wonderful of them so we slept the night in that one and it seemed to have sorted itself out the next day, so that was really good of them. There was no fuss at all. And the breakfast had a really good choice of hot and continental food, but most of all it was the staff that especially the reception staff they were amazing.

Overall, the hotel was good and I had a pleasant stay. I did not receive any VIP benefits such as a room upgrade or similar perks. As an Expedia Gold Member, I was expecting at least one VIP offer from the hotel, but no benefits were provided at all. The only thing I received was early check-in Additionally, the hotel did not provide slippers in the room. For a hotel of this quality, I consider this a significant downside, as even basic amenities like slippers are expected.

Clean room. Comfortable bed. Big bath tub. Breakfast was super. Close to city of Bensberg.

I must say the staff at reception were absolutely fantastic. I like English breakfast tea and there was never a problem bringing me teabags up at the room, We stayed for five nights on the fourth night. We both noticed the noise coming from the overhead heating air-conditioning grill panel and we had it all switched off so I mentioned it’s the reception and they suggested we could leave all our stuff in the room and they give us another room on the same floor, which was wonderful of them so we slept the night in that one and it seemed to have sorted itself out the next day, so that was really good of them. There was no fuss at all. And the breakfast had a really good choice of hot and continental food, but most of all it was the staff that especially the reception staff they were amazing.