Western Suburbs Pet-friendly Vacations

It was easy check in, no concerns, breakfast was simple

This is not a typical suite hotel, its an extended stay place. While it does have an exercise room, any other amenities like towel exchanges, room cleaning, sheets, etc. are weekly or on demand. No breakfast, even coffee, which is locked in a room accessible only with a key card. I think there is laundry facilities on site but wityh the general cleanliness, I would stay far away from it. This place needs a lot of love. Hallways are dingy, bathroom faucets drip, rooms are in need of paint, lobby furniture needs replacing, staff needs a refresher on what customer service means. Even the parking lot lights function on motion sensors - not good when you consider the area. At least one positive thing was we didnt have bedbugs, but I did see a medium sized cockroach, so be concerned. At best, there are several restaurants near, and the interstate is very close. Not much else to recommend. I should have read the reviews on Travelosity - all were very bad, and stated when IHG corporate offices were contacted ab out the facility and management, IHG says that its franchised and they arent responsible for franchised propereties (WHAT???). So thats why Im posting on Expedia so that they too know the condition of this location.