Hotel Arista

Photo gallery for Hotel Arista

Lobby
Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Deluxe Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Deluxe Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hotel Arista

VIP Access

Hotel Arista

4.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
2139 City Gate Ln, Naperville, IL, 60563

Explore the area

  • Popular LocationBlackwell Forest Preserve6 min drive
  • Popular LocationDuPage Children's Museum9 min drive
  • Popular LocationCentennial Beach9 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

VIP Access

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Naperville

Located in Naperville, Hotel Arista is in the business district. Blackwell Forest Preserve and Heritage Woods reflect the area's natural beauty and area attractions include DuPage Children's Museum and Sea Lion Aquatic Park. Cosley Zoo and Kane County Fairgrounds are also worth visiting. Spend some time exploring the area's activities, including sledding, golfing, and golf lessons.

What's nearby

  • Blackwell Forest Preserve - 6 min drive
  • Chicago Premium Outlets - 9 min drive
  • DuPage Children's Museum - 9 min drive
  • Centennial Beach - 9 min drive
  • Moser Tower and Millennium Carillon - 13 min drive

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • CityGate Grille - 5 min walk
  • Montri Thai - 3 min drive
  • Cracker Barrel - 3 min drive
  • Two Brothers - 4 min drive
  • Texas Roadhouse - 4 min drive

About this property

Hotel Arista

4.5-star luxury hotel in the business district
Take advantage of shopping on site, a coffee shop/cafe, and a hair salon at Hotel Arista. Treat yourself to a facial, a manicure/pedicure, or a body treatment at Arista Spa and Salon -, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services, a fireplace in the lobby, and 3 bars. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and limo/town car service
  • An area shuttle, an elevator, and a front desk safe
  • Guest reviews give good marks for the dining options and helpful staff
Room features
All 144 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch HDTVs with premium channels and DVD players
  • Wardrobes/closets, LED light bulbs, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 5.00 mi
  • Free roundtrip train station shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 6-19 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • CheFigata
  • TheTap In Pub and Carvery
  • CityGate Grille
  • Lavazza Naperville

Things to do

  • Fitness center
  • Full-service spa
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (10000 square feet)
  • Meeting rooms

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • DVD player
  • Premium channels
  • Video-game console

Food and drink

  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Turndown service

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Policies

Check-in

95% of travelers were happy with check-in
Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 7.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 6 and USD 19 per person (approximately)
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Frequently asked questions

Is Hotel Arista pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Arista?

As of Sep 24, 2022, prices found for a 1-night stay for 2 adults at Hotel Arista on Sep 25, 2022 start from $224.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Arista?

Self parking is free at this property.

What time is check-in at Hotel Arista?

Check-in is from 4 PM - midnight. Early check-in is available for a fee of USD 35 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Arista?

Check-out is at 11 AM.

Where is Hotel Arista located?

Situated in the business district, this luxury hotel is 3.1 mi (5 km) from Heritage Woods and within 6 mi (10 km) of Blackwell Forest Preserve and Arrowhead Golf Club. Centennial Beach and Cantigny Park are also within 6 mi (10 km).

Can I cancel my reservation for free at Hotel Arista and receive a full refund?

Yes, Hotel Arista offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Arista cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 779 out of 1002 reviews
5 - Excellent 78%
Rating 4 - Good. 156 out of 1002 reviews
4 - Good 16%
Rating 3 - Okay. 38 out of 1002 reviews
3 - Okay 4%
Rating 2 - Poor. 17 out of 1002 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 1002 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Sarah
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! The staff was fantastic!
Stayed 1 night in Sep 2022

5/5 Excellent

Tim
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2022

5/5 Excellent

jakhongir
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean stuff friendly
Stayed 1 night in Jul 2022

5/5 Excellent

jean
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms were attractive and comfortable. ( just wish they had a mini bar!). The staff was very friendly and helpful.
Stayed 3 nights in Jun 2022

5/5 Excellent

Darryl Richards
Stayed 3 nights in Jun 2022

5/5 Excellent

Jessica
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were outstanding. We will stay there in the future.
Stayed 1 night in Jun 2022

5/5 Excellent

Roy
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice
Stayed 1 night in Jun 2022

4/5 Good

Frederick
Stayed 1 night in Jun 2022

5/5 Excellent

Taylor
Stayed 3 nights in Jun 2022

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022