Cano Island Pet-friendly Vacations

The couples massage was awesome- but they really need a phone in the car parking lot to call for a ride up

The room with the private pool was awesome. The staff was exceptional, friendly, helpful and polite. The restaurant is great, the menu amazing and the service is word class. We can only recommend all activities they offer. The guides are very knowledgeable and make you feel safe and taken care of.

very pleasant place for a relaxing vacation.

Spectacular hotel and staff. Five stars across the board. Beautiful rooms, great view, staff immediately available, good food, animals everywhere…. One of our best trips we have ever gone on due to the hotel and service.

The friendly atmosphere and attentive staff, whether excursions or sunset drinks were perfect. Sitting in the forest enjoying the wildlife whilst eating such wonderful food was a joy. The room was clean and well cared for with a view and relaxed atmosphere true to the hotels name.

Overall, the property was beautiful, clean, and well maintained. The wildlife was a highlight of the stay. We saw monkeys, a sloth, lizards and many different types of birds, which made the experience feel especially unique. The hotel itself was peaceful and never felt overly crowded, which was a major plus. The main drawback was the service, which was consistently slow throughout the stay. From check-in to being seated and served at lunch and dinner, there were noticeable delays. At the wet bar, I waited about 15 minutes before the bartender was able to take my order. It did not seem to be a reflection of the staff themselves, but rather that the property appeared understaffed, especially at the restaurants and bars. Checkout was similar, with only one person at the front desk managing both phone calls and guest departures. The food and drinks were very good and clearly well prepared, though they felt overpriced given the level of service. Overall, the property itself was lovely and the setting was memorable, but the staffing and service experience did not quite match the price point. Note: If you plan to drive, be extremely careful as there were a lot of cars parked on the side of the road by beach goers, making it narrow and dangerous with oncoming vehicles.

very pleasant place for a relaxing vacation.

We had a wonderful time! Our room was lovely and the staff very friendly. We loved the property and our kids had a great time!

Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido.

The room with the private pool was awesome. The staff was exceptional, friendly, helpful and polite. The restaurant is great, the menu amazing and the service is word class. We can only recommend all activities they offer. The guides are very knowledgeable and make you feel safe and taken care of.

The couples massage was awesome- but they really need a phone in the car parking lot to call for a ride up

Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido.

Nice and helpful staff. Good breakfast buffet options. Gorgeous views of the nature and the volcano. Only I wish the restaurant on site wasn’t so expensive…

Spectacular hotel and staff. Five stars across the board. Beautiful rooms, great view, staff immediately available, good food, animals everywhere…. One of our best trips we have ever gone on due to the hotel and service.