Inner Carniola Romantic Vacations

I paid for a double room and i was given a twin bed. But this was still not the real problem. It was August and I obviously booked for Air conditioning. When entering the room i saw only a Fan which was quite inadequate. Then the carpet smelt bad. You can imagine how the combination of these two aspects didn’t ensure any good rest at all at night. The position of the hotel is ok, especially if you are in the middle of a longer journey. And that was exactly our situation. One night was tolerable, more than One I would for sure have asked for explanations.

Hotiday have no representation at this site. The site is run by Club Del Sole, who have packed the site with holiday accommodations and sublet the majority to companies like Hotiday. The other companies have a company representative on the site, hotiday does not, Baring the actual accommodation the site images are completely misrepresented what to expect. If you are expecting a Club Del Sole experience, then you will be happy. If you are expecting a tranquil beach breakas suggested by the photos, run by the people you have booked the hotel through, then you will be as disappointed as we were. We are still trying to contact Hotiday about this misrepresentation, which has now taken a week. On top of this disappointment, we were told there would be an additional daily charges( €17) for sunbeds, which was enforced by security. An unnecessary cost at an already expensive overcrowded site. The alternative...lie on the grass in roped off areas.

Loved the location, walking distance to all attractions. Parking lot also extremely useful. Lovely walking into a cool apartment thanks to the AC. Bed was not the greatest but minor detail, close to the ground since we stayed in the attic. But not enough of a deterrent to keep us from returning. Enjoyed our stay.

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Great location as well as beautiful Hotel.

Would 100% recommend. Everything you would expect from a 5* hotel - the hotel looked brand new everywhere! Beautiful rooms, immaculate grounds, generous breakfast with à la carte choices cooked to your order. What blew us away was the attention to details and every single member of staff making you feel like you were the only guests. Without asking, we received a surprise one evening in our room of an exquisite cake and champagne to celebrate our anniversary - what a thoughtful touch. My husband also accidentally knocked his iced coffee over by the pool and within minutes they had replaced it without asking. Considering our stay was in peak August season, there were always sunbeds to choose around the pool and I witnessed the pool staff going above and beyond ensuring guests every need was catered for. Cannot thank enough every single member of staff for a truly memorable visit in an amazing location.

The beds were clean, but the bathroom was old and had water scale stains on the shower wall, smells musty, don’t expect any stars at this place, that was our only option for an overnight stay so we had no choice. Breakfast was mediocre at Best.

Full of character, helpful staff, short walk from Lake.

Perfect location !