Außerfern Scuba Diving Vacations

Perfect spot.

Nous recommandons assurément ! Propreté: impeccable, personnel accueillant et gentil, petit déjeuner très bon, chambre au goût du jour, grande et confortable, à seulement 15 minutes à pied de la gare, quartier tranquille à proximité d’un parc. J’y retournerais sans hésitation!

Lovely location and easy to get too. The town has good public transport links to Innsbruck although we never used thrm

This property is absolutely stunning. Our room was gorgeous and had a great layout. The Sacher has a spectacular spa and the staff goes above and beyond!

Good location. Our bathroom flooded during our stay but the manager handled it very well, politely, and quickly! Upon check-in the staff member available seemed dismissive when we asked for directions to their secondary parking garage.

One-star review Extremely disappointing experience, mainly due to the appalling customer service. During our three-night stay, the shower was not draining properly and the sewage water eventually flooded the bathroom. The entire bathroom floor was covered in dirty water, causing us considerable distress. I unfortunately slipped, hurt my back, and then had to clean up the flooded bathroom myself using a floor towel. We reported the issue as soon as we were able to, and were repeatedly told that someone from management would get back to us. We waited, followed up several times, and still received no meaningful response. After chasing the hotel again a couple of weeks later, someone finally responded by asking why we had not reported the problem earlier — despite the fact that we had reported it as soon as we were able to. What is perhaps even more disappointing is that, four weeks later, we still have not received a proper response to all of our correspondence or any satisfactory resolution. Problems can happen in any hotel, but what really matters is how they are handled. In this case, the lack of communication, repeated promises that management would respond, and the dismissive attitude afterwards were completely unacceptable. Based on our experience, the customer service was extremely poor, and I would not recommend staying here. One star is unfortunately the most I can give.

Good location. Our bathroom flooded during our stay but the manager handled it very well, politely, and quickly! Upon check-in the staff member available seemed dismissive when we asked for directions to their secondary parking garage.

Fantastic stay in a very welcoming place. Staff was super kind. Location is great for Mayrhofen and Hintertux.

Fantastic place with wonderful customer service. View from the bar on the 12th floor is amazing:)