彭劳岛滑雪假期

Room is Not clean, breakfast experience is very bad. based in the Price Range it’s Not recommend for this hotel. Also no Real Beach for ocean front room, basically it’s like a white asphalt road and put beach Lounger on it. But the staff is very friendly and helpful!

服務很好，早餐豐富，泳池很乾淨，沙灘乾淨海水清澈

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自助早餐種類不多但是夠用，拿麵包去船上喂魚也很好玩

Good

Very kind and helpful stuff

飯店舒服，很喜歡

The view was beautiful from the room and balcony. The staff were super friendly and helpful too. Everybody is always happy to see you and offer assistance in any way.

泳池非常棒，我們家庭成員都玩得很開心，很推薦來此住宿，多花些時間享受渡假村設施。

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Staff are nice and sincere, and very helpful. Serene beach and views.

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Edit: THIS PLACE IS A FREAKING JOKE AND COMPLETELY TRASH. THE AMAZING STAFF WILL CALL YOU AT FREAKING 7AM “JUST TO CONFIRM” WHAT YOU HAVE TOLD THEM A NIGHT BEFORE. THEY WILL ALSO WAKE YOU UP AGAIN AT 8:30AM TO ASK YOU CHECK OUT WHEN YOUR CHECK OUT TIME IS AT NOON. THIS PLACE HAS NO RESPECT FOR THEIR GUESTS, EXTREMELY POOR MANAGEMENT AND NO COMMUNICATION BETWEEN THE STAFF. WISHING THIS BUSINESS CLOSE DOWN ASAP, DONT STAY ON EARTH AND KEEP HURTING PEOPLE. RUBBISH!!!!! That 1 star is for the few good and helpful staff of this hotel. Otherwise, this place doesn’t even deserve a star. Yes, room was kinda clean, but small. Housekeeping didn’t even clean away my leftovers room service, I had to bring all the plates to the staff. And didn’t refill the “free bottles water” which is included. Instead, they asked me to refill my water at the water dispenser when the housekeeping already took away the empty bottles. Sound proofing is REALLY BAD. Kids are screaming at 7ish am by the pool, when the whole building is built around the pool, they don’t have sound proofing walls and doors, you can hear them clearly screaming and banging doors at late night or early morning. People who have no manners will never consider others. Therefore, please consider carefully before booking this place if you are not a deep sleeper, that is freaking annoying. (I already had my earplugs in, it was THAT freaking loud!) It was such a disappointing experience and sadly ruined my trip.