Find 5 Star Hotels in Zermatt City Centre

"The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back! "

"By far the best ski-friendly hotel at which I’ve ever stayed! Good food, charming and helpful staff, and perched mid-mountain among ski slopes of Zermatt. Unbeatable!"

"Everything and everyone was amazing "

"Felt luxurious and special in every way; the family especially enjoyed the pool/s, spa and games room. We ate at both Brasserie 1809 and Spielboden by The Capra; from the stupendous breakfasts available and wide choice of delicious cuisine it was an undoubted highlight! "

"We had an absolutely amazing 6 nights. I shared a classic double with my ten year old and the room was perfect for the two of us. The staff is wonderful. We cannot wait to return next year. "

"great hotel"

"Perfect stay Front desk team are as good as it gets We will be back! "

"Overall very good. There were a couple of maintenance issues I raised with our room which unfortunately weren’t resolved during our stay (eg bath plug was not operating so bath could not be filled). There was no follow up on this to keep us informed. There was no turndown service which seemed a bit odd for a 5* hotel. Otherwise, everything was great and it is a lovely hotel."

"The best place to stay in Zermatt for ski. Great breakfast, excellent location, great ski storage room and very convenient transportation to ski lifts and train stations! Modern apartment and excellent service with great staffs. Everything is perfect!"

"Phenomenal living space in a phenomenal location and phenomenally we'll run by Frau Bauer. We were lucky enough to get this apartment when the previous renter unexpectedly had to cancel. Four large bedrooms, four modern and well equipped bathrooms, in floor heating, a great kitchen, a magnificent dining area with ample seating for 8 to 12 people two terraces, an incredible view of the Matterhorn, and a private elevator to both floors of this unit make this one of the best spaces my family has...

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"Lovely place to stay in Zermatt. While a bit far from the city center. The quiet of the area was a nice break from the noise of being around others. And the view of the Matterhorn from this area was spectacular! That being said it was a 20 minute walk to the center. So not really far. The place was spacious and comfortable. We enjoyed being able to spread out. If you are considering visiting Zermatt, this place is a great option."

"Pamela is so welcoming. Whether you are traveling, solo or with a family, she will make you feel as if you are family "

"Excllent"