Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
82% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Getaway With Friends
by Don

This traveler left a rating score only Posted Feb 21, 2015 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Ashleyfrom Brampton, ON

Great Stay!

Posted Feb 11, 2015 on Hotels.com
This was my second time at this hotel. I will definitely come back again next time I stay in Orillia.I loved the bed that I hadsend and the service was wonderful.Kind of wish they served more protein products at breakfast rather than just cereal, bagels, and other stuff with carbs.The nightclub music was a little loud especially on the Saturday.Nice neighbourhood for sure. Everything I wanted to go to was in walking distance.
Comment from Hotel Management
Apr 18, 2015 by Krystal Butler, Hotel Management
Hello Ashley, Thank you very much for taking the time to send such a great comment about our hotel. We are glad that you will be staying with us again the next time you are In Orillia and we look forward to seeing you.
4 out of 5
Recommended
for Couples
by Elizabethfrom Oshawa

Wonderful place to stay..great staff

Posted Feb 11, 2015 on Hotels.com
Had a wonderful time
Comment from Hotel Management
Apr 18, 2015 by Krystal Butler, Hotel Management
Hello Elizabeth, Thank you for your kind comment about our hotel. We are glad to hear you had such a wonderful Time.
3 out of 5
by A verified traveler

Stairway to Rooms

Posted Feb 10, 2015
Pros: The coffee was excellent
Cons: It is dated, and the parking lot at the back could use some improvement.
Location: Can't comment, as I was there for a concert at Rama.
I was very surprised that there was a very strong smell of weed in the stairway, which I find to be a horrible smell.
Comment from Hotel Management
Mar 12, 2015 by Krystal Butler , Hotel Management
Dear Guest, I want to apologize for the awful smell in the stairway. That is not the reputation that we want to have at our hotel and I have went over the proper policies with my staff on what to do if the situation should occur again. We hope you will come back and stay with us again should you be needing hotel services in Orillia in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

friendly staff

Posted Jan 30, 2015
Pros: free breakfast was good and the coffee was nice and hot.
Cons: It would have been nice if the front desk warned us about the bar next door and the loud music that sounded like a constant humming from the base
Location: We went to the casino, cab ride was a flat rate $25 which was ok because we won $1000 that night.
The Casino and adjacent hotels were full and average price was $130. This hotel was under $90.
Comment from Hotel Management
Mar 12, 2015 by Krystal Butler , Hotel Management
Dear Guest, Thank you for the great comment about our friendly staff we strive to be the best in customer service. We are happy you were comfortable with the rate as well and we hope to see you again in the near future.
3 out of 5
Recommended
for Couples
by charlenefrom belleville

great for one night

Posted Jan 26, 2015 on Hotels.com
We're there for one night for a concert at casino rama. A little nervous when we saw it from outside. The entire room was the king bed, bathroom was ok, breakfast was included cereal bagels fruit and juice. No elevator so be prepared. All in all ok for the money. It was a 10 minute drive to casino.
Comment from Hotel Management
Apr 18, 2015 by Krystal Butler, Hotel Management
Hello Charlene, Thank you for your great comment. We apologize that you were nervous when you saw the Hotel from the outside. We want to ensure you that all our guest comments are taken seriously. We will be undergoing a major renovation within the next couple of months and freshening up the outside of the hotel is also apart of the renovation. The rooms will be updated as well so there will be more room. We hope that when you travel back to Orillia you come stay with us again.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Great location, wonderful staff

Posted Jan 14, 2015 on Hotels.com
My second stay here. This time I had a note from housekeeper "have a nice stay!" left at bedside table. The heater had been on to warm my room up just like last time. Ask anything to the front desk staff s/he will be kindly give you support. The building itself is not the newest of kind, if you are with stroller ask for the ground level since there's no lift. Nothing fancy but I'd say it's perfect for something very basic. Within 1-3 blocks: Drugstore, Supermarket, Subway/Mr.Sub, VietThai restaurant, Sushi, Liquor store
Comment from Hotel Management
Apr 18, 2015 by Krystal Butler, Hotel Management
Dear Guest, We are so glad to hear you came back to stay with us for a second time. Thank you for taking the time to comment about our hotel. Seeing our hotel though the guests eyes helps us to improve and strive to be better. We hope to see you a third time should you be traveling back to Orillia.
4 out of 5
Recommended
for Personal Event
by Umbertofrom Toronto ont.

good sleep

Posted Jan 13, 2015 on Hotels.com
I liked the old style character of the hotel and the high corridors
Comment from Hotel Management
Apr 18, 2015 by Krystal Butler, Hotel Management
Hello Umberto, Thank you for you wonderful comment. We are glad that you like the old style character and the high corridors. We strive to be the best for our guests and we hope to see you again if you come back to Orillia.
3 out of 5
by A verified traveler

Stayed here for a Casino Rama concert

Posted Jan 12, 2015
My wife and I stayed here on a last minute whim. The hotel room was nice and clean, the only problem was the lack of parking and no elevator. Fortunately I was able to find parking two blocks away at a mall. The night had me worrying that my car wouldn't get towed away.
4 out of 5
Recommended
for Couples
by lyndafrom Waterloo

great one night stay

Posted Nov 25, 2014 on Hotels.com
Great for one night. Good location within walking distance to everything.
Comment from Hotel Management
Apr 18, 2015 by Krystal Butler, Hotel Management
Dear Lynda, Thank you for your comment on our hotel. We are happy you liked the location, that we are within walking distance to everything and we are proud to of served you. We hope that if you are in town again that we are your choice of hotel.