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Four Points by Sheraton St. Catharines Niagara Suites

Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Primary image
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Four Points by Sheraton St. Catharines Niagara Suites

Four Points by Sheraton St. Catharines Niagara Suites

3-star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
3530 Schmon Parkway, Thorold, ON, L2V4Y6

Explore the area

  • Popular LocationBrock University5 min walk
  • Popular LocationNiagara College Niagara-on-the-Lake Campus9 min drive
  • Popular LocationOutlet Collection at Niagara12 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)50 min drive

Room options

About this area

Thorold

Located in Thorold, Four Points by Sheraton St. Catharines Niagara Suites is in the business district and near a train station. Lundy's Lane and Whirlpool Bridge are local landmarks, and some of the area's activities can be experienced at Lock 7 Viewing Complex and Meridian Centre. Waves Indoor Waterpark and Dinosaur Adventure Golf are also worth visiting. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.
Visit our Thorold travel guideOpens in a new window
Map

What's nearby

  • Brock University - 5 min walk
  • Niagara College Niagara-on-the-Lake Campus - 9 min drive
  • Outlet Collection at Niagara - 12 min drive
  • Fallsview Casino - 14 min drive
  • Canada One Factory Outlets - 15 min drive

Getting around

  • St. Catharines Station - 9 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 50 min drive

Restaurants

  • Tim Hortons - 3 min walk
  • Pizza Hut - 3 min drive
  • The Keg - 4 min drive
  • Swiss Chalet - 4 min drive
  • Harvey's - 4 min drive

About this property

Four Points by Sheraton St. Catharines Niagara Suites

3-star hotel in the business district
Consider a stay at Four Points by Sheraton St. Catharines Niagara Suites and take advantage of dry cleaning/laundry services, a bar, and a 24-hour gym. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at In Piazza Restaurant, the onsite bistro. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a front desk safe
  • Concierge services, wedding services, and luggage storage
  • Guest reviews say good things about the helpful staff and location
Room features
All 129 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends: CAD 10-17 for adults and CAD 8-13 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Private winery tours
  • Public winery tours
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Snow sports gear
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (3350 square feet)
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

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Parking included
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Pool
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Policies

Check-in

93% of travelers were happy with check-in
Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 10 and CAD 17 for adults, CAD 8 and CAD 13 for children (approximately)
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Frequently asked questions

Does Four Points by Sheraton St. Catharines Niagara Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Four Points by Sheraton St. Catharines Niagara Suites?

As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at Four Points by Sheraton St. Catharines Niagara Suites on Nov 2, 2022 start from $99.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton St. Catharines Niagara Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton St. Catharines Niagara Suites?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton St. Catharines Niagara Suites?

Check-in begins at 3 PM.

What time is check-out at Four Points by Sheraton St. Catharines Niagara Suites?

Check-out is at noon. Late check-out is available for CAD 75 (subject to availability).

Where is Four Points by Sheraton St. Catharines Niagara Suites located?

Situated in the historical district, this hotel is 0.2 mi (0.4 km) from Brock University and within 3 mi (5 km) of The Pen Centre and Lock 7 Viewing Complex. Welland Canal Lock 7 is 2.8 mi (4.6 km) away.

Can I cancel my reservation for free at Four Points by Sheraton St. Catharines Niagara Suites and receive a full refund?

Yes, Four Points by Sheraton St. Catharines Niagara Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton St. Catharines Niagara Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 490 out of 1003 reviews
5 - Excellent 49%
Rating 4 - Good. 341 out of 1003 reviews
4 - Good 34%
Rating 3 - Okay. 106 out of 1003 reviews
3 - Okay 11%
Rating 2 - Poor. 29 out of 1003 reviews
2 - Poor 3%
Rating 1 - Terrible. 37 out of 1003 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

2/5 Poor

Valerie
Traveled with partner
Our room did not have a closet or rod to hang our clothes nor a stand or chair or dresser to put our suitcases- management did not seem to understand that this should be standard for a hotel
Stayed 1 night in Sep 2022

2/5 Poor

Susan
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I arrived there were no staff on the front desk so I had to wait about 10 minutes to check in. It was 11:00 at night but this isn’t good. Anyone could have come into the hotel and roamed around unnoticed. Two desk clerks showed up at the same time. The breakfast was disgusting. I’ve never had such a bad, very cold hot breakfast. Even the coffee was cold and terrible. I should have eaten at the nearby fast food places. I could have had hot coffee and hot food.
Stayed 2 nights in Sep 2022

1/5 Terrible

Anna-Marie
Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Our room upon checking in was in absolutely disgusting condition. There was food and hair all over the floor, the bathroom was mouldy and the door looked as though someone had thrown up on it and it hadn’t been cleaned up. There was a sticker from a piece of produce stick to the wall and the bed looked as though someone had just finished lounging in it. Requested at desk it be properly cleaned and left for an hour. Returned to reception saying they had cleaned it and they had gone up to make sure it was good. It was not. They hadn’t cleaned/done anything but replaced the pillow cases. Needless to say we ended up leaving and not staying at this property. Ended up driving around at 11:30 pm on a Friday night to try and find a hotel with an available room. Not sure how this hotel has such great reviews, it’s in need of some serious attention. Dirty and run down.
Stayed 2 nights in Sep 2022

4/5 Good

Deanna
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfy beds and fluffy pillows. Very convenient to Brock University.
Stayed 1 night in Sep 2022

5/5 Excellent

AYODEJI, granite bay
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the suite room.
Stayed 2 nights in Sep 2022

4/5 Good

Sabrina
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Seems new. No movie channels. Comfy bed
Stayed 1 night in Sep 2022

4/5 Good

Yitao, Vancouver
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2022

5/5 Excellent

Anne Marie
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. It's a 15 min drive to Niagara Falls so we decided to stay here and save some money as opposed to paying for a hotel in Niagara. The staff are very friendly and the rooms are very spacious and comfortable. I would definitely rebook at this hotel. Prices are very reasonable and rooms are perfect, especially for families with kids.
Stayed 1 night in Aug 2022

4/5 Good

Cheyenne
Traveled with group
Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2022

5/5 Excellent

jesenta
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. I was there for the Canada Games and had to leave the hotel early. Needed a coffee and they got me one even though the restaurant wasn’t open.
Stayed 5 nights in Aug 2022