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Westin Trillium House, Blue Mountain

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Beach
Outdoor pool
Outdoor Spa Tub
Outdoor Spa Tub

Overview of Westin Trillium House, Blue Mountain

Westin Trillium House, Blue Mountain

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
220 Gord Canning Drive, The Blue Mountains, ON, L9Y 0V9

Explore the area

  • Popular LocationRidge Runner Mountain Coaster5 min walk
  • Popular LocationBlue Mountain Village11 min walk
  • Popular LocationBruce Trail Lookout5 min drive
  • AirportOwen Sound, ON (YOS-Billy Bishop Regional)47 min drive

Choose dates to view prices

About this area

The Blue Mountains

Located in The Blue Mountains, Westin Trillium House, Blue Mountain is near the boardwalk. Blue Mountain Ski Resort and Scandinave Spa Blue Mountain are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Collingwood Scenic Caves and Sunset Point Park. Traveling with kids? Don't miss Ridge Runner Mountain Coaster. Enjoy the great outdoors with mountain biking, ziplining, and hiking/biking trails, or hop on a segway rental nearby and explore all the area has to offer.

What's nearby

  • Ridge Runner Mountain Coaster - 5 min walk
  • Blue Mountain Village - 11 min walk
  • Collingwood Scenic Caves - 4 min drive
  • Scenic Caves Nature Adventures - 4 min drive
  • Bruce Trail Lookout - 5 min drive

Getting around

  • Pearson Intl. Airport (YYZ) - 116 min drive

Restaurants

  • Oliver and Bonacini — 1 min walk
  • Firehall Pizza Co. — 3 min walk
  • Tholos — 4 min walk
  • Sunset Grill — 5 min walk
  • Ashanti Coffee — 8 min drive

About this property

Westin Trillium House, Blue Mountain

Ski-in/ski-out access for family fun on the slopes
Guests at this beach hotel will appreciate convenient onsite amenities such as a complimentary children's club and a playground. All 228 rooms boast fireplaces and offer WiFi and pillowtop beds. Sitting areas and DVD players are standard, as are LED TVs with cable channels. Housekeeping is available on request.
Westin Trillium House, Blue Mountain offers 228 air-conditioned accommodations with fireplaces and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with cable channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

This The Blue Mountains hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include ski-in/ski-out access and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 20-40 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Downhill skiing
  • Mini golf
  • Outdoor pool
  • Playground
  • Ropes course
  • Snowboarding

Family friendly

  • DVD player
  • Free children's club
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski storage

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Conference space (8000 square feet)
  • Meeting rooms - 5

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels

Entertainment

  • 43-inch LED TV
  • Cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Toaster

More

  • Fireplace
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per night, plus a deposit of CAD 50 per night
Dogs welcome
1 per room (up to 40 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet deposit: CAD 50 per night
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool access is available only by reservation (1 day in advance). Access is limited to 90 min per use.

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Blue Mountain Trillium House
Blue Mountain Westin Trillium
Trillium House
Trillium House Blue Mountain
Trillium Westin House Blue Mountain
Westin House Blue Mountain
Westin Trillium House
Westin Trillium House Blue Mountain
Westin Trillium House Hotel
Westin Trillium House Hotel Blue Mountain
Collingwood Westin
Westin Collingwood
Westin Trillium Hotel Blue Mountain
Westin Trillium House Blue Mountain Blue Mountains, Ontario
Westin Trillium House Blue Mountain Hotel Blue Mountains
Westin Trillium House Blue Mountain Hotel
Westin Trillium House Blue Hotel
Westin Trillium House Blue
Westin Trillium House Blue Mountain Hotel Mountains
Westin Trillium House Blue Mountain Mountains Ontario
Westin Trillium House Blue Mountain Hotel The Blue Mountains
Westin Trillium House Blue Mountain The Blue Mountains
Westin Trillium House Blue Mo
Westin Trillium House, Blue Mountain Hotel
Westin Trillium House, Blue Mountain The Blue Mountains
Westin Trillium House, Blue Mountain Hotel The Blue Mountains

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 612 out of 1048 reviews
5 - Excellent 58%
Rating 4 - Good. 282 out of 1048 reviews
4 - Good 27%
Rating 3 - Okay. 83 out of 1048 reviews
3 - Okay 8%
Rating 2 - Poor. 38 out of 1048 reviews
2 - Poor 4%
Rating 1 - Terrible. 33 out of 1048 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I like the location of the property and the amenities such as the on-site restaurant and outdoor pool. I paid for 2 rooms at a cost of $3500 for 3 nights. Being that the rooms are dated and old, the cost is absolutely not justifiable. The fridge would slide as you opened the door, the dishwasher would fall forward when opening the door. The floor carpet was stained. Our first night - children were knocking on our doors and trying to get in to our room. This went on for 5 hours. Several guests complained. The hotel stated they could not catch the kids. My response was if you were aware of the problem, a staff member should have been placed on the floor to avoid further disturbance. Our second night - we kept hearing a door slam but could not figure out who it was. By 6a the next morning it started again. Finally I realized it was the staff going in and out of their work room. I asked them to leave the door open. They had no regard that it was early morning and people are on holiday. Then I was double charged for my stay and noticed my mother was also billed for items I paid for. I explained all of this to a staff member at check out. I was then asked to repeat all my complaints to the manager - really…again. We left our get away exhausted.
Stayed 3 nights in Jul 2021

3/5 Okay

Traveled with family
It was $600 per night, very expensive. We had difficulty getting extra room needs during COVID, like towels, etc. Pull out sofa not very comfortable for older kids.
Stayed 2 nights in Jul 2021

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very nice location although the rooms are really outdated pull up sofa really old and super noisy . Fridge was not working Properly ,they’re overdue for a major renovation… overpriced rooms .
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Was well located, rooms were great, was dog-friendly. The service was mixed, some really good, some not at all.
Stayed 3 nights in Jul 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
It was a nice place. Did not really come close to the justification of paying almost $600 a night for the room. Pool was ok nothing special. Not being cheap as I had $600 night rooms in Vegas and worth it. The “deluxe room with the balcony was ok but the kitchen and bathroom was not much different then a $200 room stay at another hotel. Basic blah hotel room. Huge disappointment for what I paid and would never come back! Maybe if it was $200 night.
Stayed 1 night in Jul 2021