Ratings based on 203 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom london uk
Good hotel in perfect locationPosted Sep 23, 2014
Pros: Communal areas well appointed and tasteful. Helpful staff.
Cons: Would have liked tea and coffee facilities in the room
Location: View over the water and right next to the historical bit that always features in pictures of Bergen. Great location.
Good hotel in a good location. Breakfast, snacks and coffee 3-6pm and evening meal were included in our package. Food is nothing special and a bit monotonous but it is a great money saver in a city where it is really expensive to eat out. One of the few countries that makes London seem like a bargain - well, almost. Recommended.
Recommendedby DRfrom CT
Great hotel in BergenPosted Sep 16, 2014 on Hotels.com
Excellent reception experience with Rikke, great central location, good breakfast, afternoon coffee and pancakes and buffet dinner all included in the room cost. Airport bus leaves from the front of the hotel and there is a grocery store next door.
for Business Travelersby A verified traveler
Posted Sep 9, 2014 on Hotels.com
Det var flott hos dere.
for Overnight Stay Before Destinationby SBKfrom Maryland
Super nice hotel in great location!Posted Sep 8, 2014 on Hotels.com
Loved my stay, wish it could have been longer!
for Familiesby M
Posted Sep 7, 2014 on Hotels.com
by A verified traveler
not great customer servicePosted Sep 2, 2014
Cons: customer service, speed of check in and help at desk
check in was a mess - very long line and staff not very friendly, in fact seemed irritated ( not great combination for an airport hotel with tired travelers) had to ask for more towels (only 2 for 2 guests) and hair dryer, etc..and seemed like this was a big issue to request & had to wait in the long check in line again to request. Just overall not a great experience when travelling and time is so important
Recommendedby Sven Erik Bøfrom Stavanger
Bra HotellPosted Aug 27, 2014 on Hotels.com
Beligenhet var bra og maten inkludert var god og.Jeg er diabetiker så det er viktig for meg å ha tilgang på mat viss nødvendig.
by A verified travelerfrom UK
A short break in BergenPosted Aug 22, 2014
Pros: Location. The Public areas of the hotel were very nice.
Cons: All of the items I've listed in the experience section, of our stay; above. Also; the attitude of some of the reception staff could be improved.
Location: We enjoyed the city, we took a trip up the funicular, on a short boat trip, on the tourist city sightseeing bus and we walked a lot exploring the city
On the negative side- The standard rooms are extremely small The worst aspect for us was that the room was very, very dark. There was very little light in the room and the position of the lights was bad-they were ineffective. The second worst aspect was the lack of privacy. One doesn't expect a fantastic view when staying in a standard rate room; however; to be surrounded on all sides by offices with full wall, floor to ceiling office windows able to look into your room was not acceptable. The room was already dark but we had to keep the curtains drawn when we were in the room, to prevent people looking in. Workers used the windows to lean out to have cigarettes. The third worst things was that there was only 1 single electric socket available in the room-when you both travel with mobile phones and I-Pads or Kindles, one socket is not sufficient. The socket was not in a sensible place either-thank goodness we always travel with extension cables. The next negative thing was that the Expedia site said that the rooms (even the standard rooms-it was in the room description literature on the site) had CD players and tea and coffee making facilities in the room. There were neither-and when we checked with reception staff they confirmed that these facilities did NOT exist in any of the rooms The next negative thing was the food. The food was of a very poor standard
for Everyoneby A verified travelerfrom Qingdao, China
A wonderful hotel!Posted Aug 20, 2014
Pros: Very friendly and helpful hotel- staffs they have! Everything here is sweet.
Location: Located in the center of OLD TOWN BERGEN, very easy to walk around to most of the attractions.
When we don't like the room which they arranged to us, they changed for us until we are satisfied. Besides, they also told us how to travel nearby, it is so helpful!
for Everyoneby A verified travelerfrom Manchester
Comfortable hotel with lots of free food!Posted Aug 13, 2014
Very welcoming hotel in the historic heart of Bergen. The complimentary food alone is enough to recommend this hotel - breakfast, afternoon pancakes, and buffet dinner. With the price of eating out in Norway this facility is amazing. Not much difference between superior and standard rooms - even downgraded to get a better view of the city.