Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

over priced

Posted Aug 21, 2014
Pros: Location was good
Cons: A lot needs money and updating...
Location: OK down town close....
Some lights did not work. Toilet loose. Air Conditioner loud.
3 out of 5
by A verified traveler from MA

Hyannis Hotel

Posted Aug 20, 2014
Pros: The location was ideal being near downtown and close to the ferry service to Martha's Vineyard and Nantucket. The location was easy to find.
Cons: See comments above
Location: See comments above
Hotel is centrally located and easy to get to in Hyannis. Right across the street from the Music Tent venue and up the street from many restaurants, bars, and local shopping. The rooms seem very dated. The bathroom in our room was extremely small and was a bit dirty with hairs left in the shower and the sink from the previous guest.
2 out of 5
Recommended
for Everyone
by A verified traveler from Mass

Posted Aug 18, 2014
This hotel is decent. The hotel could use some updates, however, it wasn't horrible. The doors were antiquated and the color of the walls going to your room were pretty ugly but the room itself was fine for a weekend stay. Centrally located which was nice. The staff were pleasant even though the room we requested was not the room the gave us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to travel around the area.

Posted Aug 17, 2014
Pros: The rate worked well and having a restaurant and coffee bar in the hotel was great.
Cons: Room security.
Location: Downtown Hyannis was fun. Local beaches.
Mostly satisfied however my room was on the first floor and the slider to the patio did not lock. The only security was the metal bar to prevent it being opened from the outside. There was a fair amount of noise in the evenings due to the Cape Cod Melody Tent being adjacent to the hotel...concert noise. We were there on business and had a few early mornings so the late night noise was a bit of an annoyance.
1 out of 5
by A verified traveler

Hotel location was the best part of the stay.

Posted Aug 17, 2014
Hotel needs to be updated and the smell in the room was unbearable to the point that we left one day early because we could not take the mold smell. The staff was somewhat friendly but the rugs need to be updated.
3 out of 5
by A verified traveler

Average hotel

Posted Aug 10, 2014
Lack of courtesy, average service; Charge extra 10$ for microwave !?
2 out of 5
by A verified traveler from New Jersey

Not a good choice of hotel for your stay

Posted Aug 9, 2014
Everything in the hotel looks outdated. The room is clean but the bathtub is terrible. Its surface has worn down here and there. Another thing bothered us is you can clearly hear footsteps on the upper floor. We have a room at 1st floor where you have to carry your luggage because there are steps you cannot just pull suitcase or luggage cart to your room. That's pain if you have lots of stuff. The staff at front desk is definitely not friendly and not helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Great Hotel and pool

Posted Aug 5, 2014
I had a great time and loved the location. It was either a VERY cheap cab ride to night life or a nice evening walk. The indoor and outdoor pool were great and clean, as were the rooms.
5 out of 5
Recommended
for Families
by A verified traveler from New York

Only 1 issue

Posted Aug 5, 2014
Pros: Indoor/outdoor pool.
Cons: Check in security
Location: Restaurants on the strip
My stay was great. My only issue was that I was originally issued a room that was already occupied. It was an inconvenieince to have to take all our bags back to the lobby and wait for another room to be assigned anf glad no one was in the room. Could have been different for us all if there was someone in there. :( Once that was corrected everything was great.
3 out of 5
by A verified traveler from Brooklyn, NY

Still a ways to go!

Posted Aug 4, 2014
Pros: Location, ample parking. Many large rooms so good for families. Refrigerator in room a nice touch. Bath & Beauty Works soap too!
Cons: My room had a dehumidifier which tells me they recognize the problem and are attempting to deal with. Less of a musty smell than last year.
Location: Right across the street from Cape Cod Melody Tent so perfect spot for seeing a show.
This is the only place I have ever stayed in Hyannis so I have no point of comparison. Humidity still a problem here but efforts are being made. Still, more modernization needs to be done. Still fees like the 1950's when you step inside.