Ratings based on 265 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Aug 19, 2014
Great hotel. Friendly service. Wonderful breakfast choices. Shuttle available for travel needs.
for Everyoneby A verified traveler from Reno, NV
One night stop overPosted Aug 2, 2014
Pros: clean and quiet
We only stayed one night but the Hilton Garden in Springfield was extremely clean and very quiet even if it is right off the freeway.
for Everyoneby A verified traveler from Vancouver WA
Nice modern hotel.Posted Jul 20, 2014
Nice and clean, convenant, nice modern look, swimming pool was perfect for my 4 and 2 year old.
by A verified traveler from Valencia
Okay hotel for two nights maxPosted Jul 1, 2014
Stayed four nights, first night the fridge made noise all night even after staff "fixed it". Second night we asked front desk to fix while we were away and they did but they did not restock bathroom supplies good thing I brought my own. Third night they put a team of what seemed to be baseball players on both sides and across from our room which turn out to be the two loudest nights we have ever experienced even after we repeatedly called the front desk. Also, they did not restock bathroom supplies again for third and fourth night until we called the front desk because we ran out of TP.
by A verified traveler from Oregon
For the price, not enough luxuryPosted Jun 30, 2014
Pros: Everything was clean. Although there were several ball clubs there for a tournament, our room was quiet.
Cons: The price is just not logical. This hotel sits in an area with the usual mediocre restaurants and a view of the freeway construction.
Location: The pool is very small and the air is extremely hot and muggy. There is a strip mall across the road with a Cabelas, other than that, just the usual.
The beds were extremely hard, even if you adjusted the "buttons" on the sides of the mattress. We were there as a group of several rooms and I heard more than one person say that they ended up sleeping in the chair because it was more comfortable. I got up to shower at 7:00 a.m. on a Sunday and all the warm water was gone. Tepid was the closest the temperature came to being warm.
Recommendedby denise from eugene, OR
Nice but priceyPosted May 29, 2014 on Hotels.com
This is an expensive hotel without some of the benefits. It does not include breakfast, newspaper and has only paper cups in the rooms. It has a restaurant so put glasses and cups in the rooms! I rather stay at a Doubletree to at least get some yummy cookies. THe biggest issue is that the front desk personnel have no clue how to suggest or guide guests to restaurants, activites. There is no rack of info for all the acitivities in beautiful Eugene. I got better service at the Courtyard who gave me printouts and hrs of late night restaurants. I asked 3 different people for some help and they were useless, polite, but useless. Get someone in there that is in the hospitality industry! Geez, your rooms are so expensive this is the least you could do.
Recommendedby A verified traveler
Posted May 27, 2014 on Hotels.com
for Personal Eventby Karl
Posted May 26, 2014 on Hotels.com
for Golfby A verified traveler
Posted May 18, 2014 on Hotels.com
Spendy but nice!
Recommendedby A verified traveler
Posted May 12, 2014 on Hotels.com