Find pet-friendly hotels in Hanover, MD from $68

"Wow, my checkin was nothin short of amazing I gave the gentleman my photo id and said I was there to check in and I had signed and was off to my room within 5 minutes. I was up on a upper floor as I request. I got in late from work last nite so I got to my room relaxed and laid in the bed and before long I was knocked out. So I goes to breakfast around 6ish so dat I could lay back down for a few than get up and shower an hour before checkout like I always do where ever I stay. I gets up only to see that the shower doesnt even work i was pissed and I had a minor accident on myself and I had to go to work dirty and feeling yucky because I couldn't take a shower to refresh. I called and called the front desk from my room phone and my cell juat to have the phone ring in my ear both times 4 about a minute a peice where's the Customer Assistance? Now I've spent the last bit of money I had to my name to get that room only to not have a good time & had I known the shower was not working when I checked in I would have never stayed in the room. Now i didnt have an associate to assist me cause nobody was at the front desk & I didnt have a pleasant time so I guess thats it huh??? This by far has been the worst experience ever and I got nothin out of the deal. Im going back to speak to a manager face to face because this makes no sense whatsoever. I wont stay again and I'm going to give them a bad review. I was in room 530"

"Excellent"

"Incredible "

"My check in process was amazing, with the free upgrade, the wonderful customer service at the front desk and valet. I loved my room and comfort it had for my family of 3. We ate at the hotel restaurant and the food was so good as well as the service. Especially with only one person covering. My only dislike was the woman who was in charge of making waffles my second morning. I was first bother by the fact someone is making my food at a self-service breakfast. Second the woman made several people waffle before she made mines. On top of the fact that she seems to be the only person in the hotel that was rude. My toddler had to wait almost 20mins for breakfast. Saturday morning everyone made their own waffles so I don't know why there was a change on Sunday morning. Even with that I would still return this was defiantly a great location."

"Only thing that was a concern were black ants in the shower area and sink. Other than that staff were friendly and professional."

"thank you"

"Clean rooms great staff"

"Excellent location "