Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Nice hotel close to Waterloo station.

Posted Jul 10, 2014
Modest restaurant facility. Modern décor. Nice rooms for the price range. Convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in the centre of everything

Posted Jul 1, 2014
Hotel staff were very polite and helpful, even before I arrived they helped my queries. Lovely room with an amazing view. Would most certainly return.
5 out of 5
Recommended
for Everyone
by Lesley from Birmingham

Great hotel handy for the South Bank

Posted Jun 28, 2014
We've stayed at H10 a couple of times now. The rooms are spotless and comfortable and have reasonable views. The complementary glass of cava on arrival is a nice touch. The hotel is well placed for evenings out.
5 out of 5
Recommended
for Everyone
by Hels from Oxford, UK

Fab hotel in great position near Southbank

Posted Jun 23, 2014
Hotel and room were very clean and modern with good facilities. Glass of cava awaited us on arrival. We had booked a 'city view' room and although high up we were facing southwest which was misleading and disappointing. Great location a short walk from Waterloo station and some nice pubs and restaurants near by. Definitely recommend this hotel!
5 out of 5
Recommended
for Everyone
by Mike from Sussex

Excellent quality hotel in quiet location.

Posted Jun 22, 2014
Pros: Room. Food. Extras.
Cons: Booking in process. Also do check that the previous occupants haven't taken the toothbrush out of the box and just left it empty.
Location: It's London!!!!
We liked it here. Despite being in London it felt like being abroad. It's a Spanish chain with Spanish speaking staff. Everything was very good once we had checked in. That bit, unfortunately, was poor. The check in staff claimed to have no info about our booking and we had made the mistake of not bringing the appropriate paper. The staff were less than helpful here. Eventually after using one of their terminals to pick up an email and then forward it it them they miraculously found the booking! Room quality very good. Food very good. Nice touches too like chocolates being left in the room, and a fine Nespresso for use. We would definitely stay here again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent and easy access to London Waterloo.

Posted Jun 12, 2014
Pros: Food - excellent
The food was excellent and the service great. Used it as a base for a series of meetings and all parties were impressed.
4 out of 5
Recommended
for Everyone
by Arnold from Suffolk, UK

Good modern hotel in a quiet area

Posted Jun 3, 2014
Pros: Quiet, comfortable room with high standards of cleanliness. Outstandingly good breakfast with a huge choice, all freshly prepared and cooked.
Cons: Bathroom too trendy - clever sliding door but noisy, sleek shower/bath controls but difficult to switch off despite exhortations to conserve water!
Location: Easy walk of about half a mile to Westminster, Waterloo and wide range of sights. Few eating options in immediate surroundings.
H10 is a Spanish hotels group, and this is the only one to date in the UK. It is a 12-storey building on a peninsula site which makes it long and narrow but light and airy. We spent one night (Saturday) and it appeared to be reasonably well occupied but certainly not full. Its location means it is slightly off the beaten track, but was none the worse for that. Check-in and reception is welcoming and efficient, as is check-out. Bar area and restaurant is pleasant if unexceptional. We didn't eat in the evening but the breakfast was as good, if not better, than that provided by any hotel I have ever stayed in before. Our room, on the top floor, was quiet and comfortable with all the facilities, including kettle, you would expect, but inevitably - for central London - it was on the small side. The bathroom had one or two irritating quirks, but nothing of any great problem. Cleanliness, both in the bedroom and, as far as I could see, in public areas was spotless and a credit to the housekeeping staff. Overall, a highly recommendable place to stay for a few days in London.
5 out of 5
Recommended
for Everyone
by debbie from sussex

Comfortable clean hotel close to city centre

Posted May 27, 2014
Pros: The staff and the rooms
Cons: Dinner! Main course of steak was disappointing, in appearance and taste. Just a piece of steak and two discs of potato, needed something green with it
Very welcoming staff on the front desk. Complementary drink was a nice gesture.. Room was very clean. Comfortable bed. Well equipped and clean bathroom. Breakfast was very good.
4 out of 5
Recommended
for Everyone
by Mick from Worcester

H10 in Southwark

Posted May 23, 2014
Pros: It's pretty smart place. Very comfortable bed. And free WiFi for two device, which should be standard these days! But they did it seamlessly. Great.
Cons: Not much. Better breakfast rates I suppose.
Location: Tate Modern and that whole vibe are pretty close
Stayed two nights on a special offer. Really comfy bed in my 12th floor room. Views across to the Shard. Few minutes walk from Waterloo with pleasing selection of local restaurants and food places. My deal didn't include breakfast, which costs a whopping £18 a day per person extra. Not sure any breakfast is worth paying that much. They offered me a free glass of fizz when I arrived but I was off to a meeting and didn't want to drink early afternoon.
2 out of 5
by A verified traveler

Very small bedrooms

Posted May 3, 2014
Pros: The friendly staff
Cons: Tiny bedroom, hairdryer lead doesn't reach mirror. No place to put suitcase. Cheap toiletries. Broken plug socket
Location: 40 minute walk to the city so further than I expected.
The staff were very friendly and the welcome drink was a nice touch. The bedroom was very small though with no space to place a suitcase so it was disappointing.