H10 London Waterloo Reviews

Meet by pleasant and efficient receptionist who had everthing ready for our arrival.Room located on 9th floor with splendid views across London. Room was comfortable with lots of natural light. Interior lighting was subdued, but to be fair a light bulb in bedside lamp needed replacing which would have improved matters.

Trevlig sportlovs weekend med boende nära många sevärdheter. Mycket serviceinriktad personal som gärna hjälpte till att svara på frågor.

This hotel is located well within walking distance of Waterloo making it pretty helpful if like us you were doing the 'Tourist' thing for a few days. I hunted a long time on the internet to find a 4 star hotel that would be something a little special for a surprise for my partner, and sadly this one was not a good choice. For the price of the hotel .. every aspect was pricy even for London, and whilst staying we decided not to eat; drink or have ANYTHING from the hotel. Even resorting to the local Tesco express rather than pay the extortionate prices inside. We were not shown where the Spa section of the hotel was, although we did find easily it was on level-1. Sadly though when we visited it, no one was there to take a booking on 3 occasions. The gym is less than adequate and basically a token to say they have one. Both areas were hot and stuffy. The room we got was on level 12 (top floor) and i will say it was SPOTLESS EVERYWHERE. Well presented although the shots on the internet as with all these places make the room look A LOT bigger than it was. However the bed was amazing. On the first night we discovered to our dismay that the zircon in the room was not working correctly, it was stuck on automatic and 18 degrees. That coupled with no openable windows and blackout curtains made the room far to hot to sleep in comfortably. This was not rectified in our stay making the main point of the room (Sleeping) almost impossible. I have to say I'm really disappointed

I stayed inRoom 302,the skirting could do with a clean,and a good hoover,quite noisy during the night.Was in excellent walking distance into town.Staff were lovely. Will stay again but in room away from front.

Wir waren für vier Nächte dort und hatten mit Frühstück gebucht. Das Hotel liegt in Laufnähe des London Eye und Big Ben (ca 15 Minuten Fußweg).Auch die U-Bahnstation und eine Busstation liegen ganz in der Nähe. Im Zimmer mit großem bequemen Doppelbett gab es ein schönes Bad, einen Fön, Fernseher und Radiowecker. Unser Zimmer lag zur Straßenseite raus und es war nicht möglich zu schlafen ohne Ohropax. Nachdem wir dies reklamiert hatten, wurde uns sofort sehr freundlich ein anderes Zimmer angeboten. Es lag zur hinteren Seite raus, war aber fast genauso laut wie das erste Zimmer. Man hatte immer das Gefühl, dass das Fenster offen ist, obwohl es das natürlich nicht war. Ich kann nicht sagen ob es auch ruhigere Zimmer gab, denn wir haben danach nicht mehr reklamiert und uns immer Ohropax in die Ohren gestopft. Das Frühstück war sehr gut. Kaffee fand ich allerdings aus der Nespresso-Maschine besser als der vom Personal angebotene. Das Frühstücksbuffet war sehr umfangreich. Es gab reichlich an verschiedenen kalten und warmen Speisen. Auch Müsli war vorhanden, was dort aber bei unserem Aufenthalt kaum jemand gegessen hat. Ich denke dass die meisten Gäste aus Ländern kommen in denen man kein Müsli isst. Deshalb musste man es wohl auch etwas umständlich aus einer Art Einmachgläsern mit Deckel rauslöffeln. Deutsche Gäste habe ich bei unserem Aufenthalt keine bemerkt. Die meisten die wir gesehen haben waren Japaner, Franzosen oder Engländer. Das Personal war immer sehr zuvorkommend.

What a truly superb hotel at competitive rates, breakfast us to die for as you are just totally spoilt for choice. Staff are amazing, nothing is too much trouble, will most certainly stay in a H10 again, well done

A glass of fizz on arrival; great service; great breakfast; super location!

The hotel is fairly new and quite stylish. I was given a room upgrade as an Expedia Gold member: my room (9th floor) had excellent views of the London skyline. The overall design is pleasingly contemporary without being pretenious. There is a very stylish roof terrace bar, though I didn't partake as London in January isn't the season for terraces. The location is excellent for the National Theatre, the Old Vic, Hayward Gallery, London Eye and the rest of South Bank. It's a 20 minute walk along Waterloo Rd. and across the bridge to Trafalgar Sq.; a bit longer to stroll instead along the Thames promenade to the Tate Modern. Waterloo Station is less than 5 minutes walk. Staff at the front desk were excellent (though I never did get that complimentary glass of cava at check in). It's rare that staff will not only give you directions on a map but actually walk out the front door with you and point. Will stay again.

We wanted location with close bus stops to get to tube system during inclimate weather. Perfect. Lambeth North a 5 min walk. Easy bus to Waterloo or Elephant& Castle. All else was great. Bed a little firm for our liking.

객실청소는 조금 부족한면이 있었지만 나름 괜찮았고 역에서 조금걸어야했지만 바로앞에 서는 버스가있어서 편했다 주요 관광지를 편한히 걸을 수 있는 거리에 있었다 직원들의 서비스도 친절한 편