Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bournemouth

Best night sleep!

Posted Jul 20, 2015
Pros: Bed, pillows, breakfast, view.
Cons: Size of room. No conditioner in room only shampoo and body wash.
Location: Waterloo train station is a 2min walk from exit 2 by Mcdonalds. The London Eye is about a 10min walk away.
Our one night stay at this hotel exceeded our expectations. Location was key and it was only a short walk along the main road from Waterloo train station out of exit 2 by Mcdonalds. A warm greeting and offered a glass of water or juice on arrival. We had asked for a high floor as had seen pictures of amazing views. We were lucky to get floor 12 the highest level over looking The Shard from a distance. On floor 8 was a bar open from 5.30pm til 11 pm with stunning views of the London Eye and a comfy decking area. Our room was a little small but adequate. Clean and the most comfortable bed and pillows we have ever experienced (and that's saying something as we travel alot). Breakfast was inc in our stay. Good choice of hot and cold selections. My favourite an egg station so you could have a freshly made omelette or scrambled egg etc. Easy check out and return to the satin. Very impressed with this hotel but quite expensive. If location is important this is a super base and only a 2min walk from Waterloo station.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and easy stay

Posted Jul 17, 2015
Pros: Close to Waterloo if you don't mind a short walk. Rooms were very clean and with everything you would expect. Very comfortable beds
Only stayed for one night and room only. Check in was easy enough and offered a welcome drink which is a nice touch having just done the short walk from Waterloo station in warm weather. Room was compact but clean and enough space for two people to move around. Slightly odd bathroom door as it didn't meet all of the way down but it didn't face into the room so wasn't an issue just strange. The staff we meet were pleasant and happy to help.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toulouse

Sympathique

Posted Jul 15, 2015
Accueil impeccable, chambre nickel ,lit confortable, petit déjeuner excellent. Pas très loin du métro et des principaux sites a visiter. Points négatifs, la terrasse panoramique du skybar ferme trop tôt et c'est un petit bruyant la nuit mais tout en sachant que l'hôtel de situe en centre ville. Je le conseille vivement
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Friendly staff, amazing breakfast!

Posted Jul 10, 2015
We stayed in this hotel for 3 nights. We were extremely pleased with the hotel and it met our every need. The breakfast was fantastic with a huge variety. Our room was modern, clean and a good size. Location was good and it was very easy to use the tube.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Sussex

Excellent hotel, great location

Posted Jul 6, 2015
Location: Ideal for Waterloo station and the South Bank.
Stayed here at short notice after a theatre visit. It's a short walk from Waterloo, in a relatively quiet location. The staff are efficient (loved the welcome glass of cava), check-in was smooth, and the room perfect. It will become our first port of call for future overnighters in London.
4 out of 5
Recommended
for Everyone
by A verified traveler

Westminster a piedi

Posted Jun 21, 2015
Pros: L'accoglienza. Brindisi di benvenuto, la migliore accoglienza mai ricevuta.
Cons: Camera doppia con un solo paio di ciabatte
Location: Posizione eccellente per chi ama camminare all'aria aperta anziché viaggiare in metro.
Ottima posizione per visitare Westmister e la City anche a piedi risparmiando i cari ma efficienti servizi pubblici londinesi. Personale gentile e disponibili. l'hotel, bella struttura, ha qualche problema di manutenzione non sempre al livello che meriterebbe. Belle le camere, il servizio ma, soprattutto la posizione.
5 out of 5
Recommended
for Everyone
by A verified traveler from stourbridge

Theatre trip

Posted Jun 15, 2015
Wonderful staff, was offered a glass of wine on arrival! Very helpful. Good location to get to theatres in west end. Rooms very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 13, 2015
Booked a double room and was given a twin, very disappointing
5 out of 5
Recommended
for Couples
by A verified traveler from Glasgow

Posted Jun 10, 2015
Pros: the atmosphere & the tapas
Cons: bring the prices down in the sky lounge
Location: We went to the Borough market. We went to a matinee show on the Saturday & Salsa dancing on the Sat night.
Finally found our next hotel when we come back to London & the next one & the next one
4 out of 5
Recommended
for Couples
by A verified traveler from españa

Aniversario

Posted Jun 10, 2015
Pros: Limpieza
Cons: Cuarto de baño mayor
Location: Mi cerca de london eye y big ben
La verdad todo bien desde el personal de recepción,algunos de ellos hablan español,hasta la habitación todo muy limpio y con una terraza arriba que merece mucho la pena.la única pega i no lo es mucho es que el baño es algo pequeño.por lo de,as todo bien con dos paradas de metro a unos 7 u 8 minutos andando.