Ratings based on 266 Verified Reviews
They paid and stayed. We double-checked. 4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyoneby mozzer from Birmingham
Excellent Hotel and Service
Posted Dec 2, 2013Pros: Everything!
Location: I chose this hotel for it's situation, close to Somerset House, Imperial War Museum, LondonEye
Really lovely hotel. Room and amenities excellent. Service and staff wonderful.
Recommended
for Everyoneby Carol from Doncaster UK
Posted Dec 1, 2013
Location: London Eye, Seaworld, Bars, restaurants.
Recommended
for Everyoneby A verified traveler
Posted Nov 19, 2013
Recommended
for Everyoneby Chanelle
impressive hotel
Posted Nov 18, 2013Pros: cleanliness, decor, iphone docking station
Cons: It would be nice to have an option for brighter lighting
I stayed here the night before my wedding. The hotel has modern and tasteful decor with a good location between Elephant and Castle and Waterloo
Not Recommended
for Everyoneby A verified traveler
Location -10/10 Room- 2/10 Breakfast 1/10
Posted Nov 16, 2013Room was small and not enough electrical points. Flooring was chipped and in the winter months would make the room cold. Cooked breakfast was cold. Staff were not what you would call friendly !
Recommended
for Everyoneby Alison from South Africa
Excellent hotel for the business traveller
Posted Nov 4, 2013Pros: The rooms and lounge areas were tranquil and well thought out, staff were very helpful.
Cons: The street noise can be heard in the rooms on the front of the hotel as it is a busy bus route.
Location: Hotel is in a good location for doing business in the City
The hotel was tranquil and an excellent base for business. The staff were very friendly and attentive and there was attention to detail in the rooms with good
Recommended
for Everyoneby Nicola from Bedfordshire
It was a nice hotel to stay at
Posted Oct 31, 2013Pros: Modern feel
Cons: The bar staff were quite slow and not that chatty
Location: Location very good for the tourist attractions along the Thames and very close to the Waterloo station.
It is in a good location and walkable from Waterloo station about 5 mins walk. The rooms are fresh and clean. It could do with a few more plugs in the rooms Good choice on breakfast items
Recommended
for Everyoneby Harry from Chicago
Visit War Museum
Posted Oct 28, 2013Pros: Location. Room was clean and comfortable.
Cons: Reduce room rate.
Location: St. George's Cathedral, Imperial War Museum, walking distance to Waterloo train station.
Staff very cooperative and responsive to storing my bags / accomodate my schedule.
Recommended
for Everyoneby Ann from Telford
Nice and new
Posted Oct 14, 2013Pros: Very clean and stylish.
Cons: Water pressure in shower could be more powerful.
Location: Very near Waterloo tube station so convenient to access all areas of central London.
Lovely new clean hotel in a very convenient location near Waterloo tube station. Accommodation very comfortable. Wide breakfast selection. Very good value for money.
Not Recommended
for Everyoneby A verified traveler
Overpriced. Clean. Functional.
Posted Oct 13, 2013Overpriced. Clean and functional but poor other factilities (like a restuarant during the day to have lunch). Staff were young, inexperienced and often did not speak English as a first language. Polite but struggled with requests. Had a much better experience at Hilton Paddington just a few days later for a lot less money.