The Tower Hotel

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of The Tower Hotel

The Tower Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
Map
St Katharine's Way, London, England, E1W 1LD

Explore the area

  • Popular LocationTower Bridge3 min walk
  • Popular LocationTower of London8 min walk
  • Popular LocationThe Shard16 min walk
  • AirportLondon (LHR-Heathrow)62 min drive

Choose dates to view prices

About this area

London

The Tower Hotel is located in London City Centre, a neighborhood in London, and is near a metro station. Tower of London and HMS Belfast are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a game while in town? See what's going on at Excel Exhibition Centre. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Tower Hill Station is 7 minutes by foot and Tower Gateway DLR Station is 8 minutes.

What's nearby

  • Tower Bridge - 3 min walk
  • Tower of London - 8 min walk
  • HMS Belfast - 10 min walk
  • London Bridge - 14 min walk
  • The Shard - 16 min walk

Getting around

  • Tower Hill Station - 7 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • White Mulberries - 3 min walk
  • Amaru - 4 min walk
  • Dickens Inn - 4 min walk
  • Coppa Club - 6 min walk
  • Gunpowder - 6 min walk

About this property

The Tower Hotel

4-star London hotel in London City Centre, walk to Tower Bridge
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
The Tower Hotel offers 801 accommodations with safes and complimentary bottled water. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Languages spoken

English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11:00 AM: GBP 15 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Vicinity
  • Xi Bar and Lounge
  • The Lawn

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (5933 square feet)
  • Meeting rooms

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 49-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 15 per person (approximately)
  • Self parking fee: GBP 25 per day
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel Hotel
The Tower Hotel London
The Tower Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1354 out of 2636 reviews
5 - Excellent 51%
Rating 4 - Good. 867 out of 2636 reviews
4 - Good 33%
Rating 3 - Okay. 252 out of 2636 reviews
3 - Okay 10%
Rating 2 - Poor. 103 out of 2636 reviews
2 - Poor 4%
Rating 1 - Terrible. 60 out of 2636 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location easy to get around
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
I was fortunate to be given a lovely view of the Thames however the room on 6th floor was very dated and seemed to require both modernisation and finishing touches. The bed was *for us* much too firm and we both woke up the following morning with sore backs. The staff at check in were extremely friendly and our check in process was speedy as we had prepaid. We did however queue for sometime. All in all, for me the hotel room let this hotel down as it lacked the little finishing touches and modernisation of other 4 star hotels I’ve stayed at in London. But it was clean, welcoming, fantastic location with amenities close by.
Stayed 1 night in Jul 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location of this property is excellent, but the hotel facilities have been neglected and are in desperate need of major maintenance. And, the neglect is not an aesthetics issue, but a basic functionality issue. The hotel has major plumbing and HVAC issues, as evidenced by the fact that in our 10-day stay we occupied 4 different rooms...2 with plumbing issues and 1 with an HVAC issue. Room 4 seemed to be fine. I loved this hotel's location, and the staff were accommodating and hospitable, but the condition of the facility is poor. One fellow guest described the hotel facility as "tired." I agree.
Stayed 10 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It feels as if you are in the heart of London with many interesting places nearby. The staff are very friendly and helpful. The room was too hot and there was no cooling system, we were given a fan on request. If the housekeepers had left the curtains closed before we arrived it could have helped too. Some of the lifts were out of use all the time - 3 days. The stairs are part of the staff facilities and needed a staff member to show us where they were. Some staff were reluctant to allow us to use them but with 12 floors and only 2 working lifts the wait was very long.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel right next to Tower of London right along the Thames. Super easy to catch a boat at the pier to get to Westminster pier and the area of main attractions
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Love the location, but the property is old. Needs to be remodeled!
Stayed 2 nights in Jun 2022

3/5 Okay

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Amazing location and stunning view of Tower Bridge and the River Thames but the hotel is dated and needs refurbishment and more cleaning. All the staff I dealt with though were lovely
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying in the Tower and the staff are always welcoming
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fantastic View and location. However, we had a difficult time, to say the least, to check-out early due to the rail strike. Expedia was able to make the change after several calls, emails. A family member Not using Expedia had booked another room and they refused to change or refund anything. For the lack of courtesy this Hotel chain is not at the top of our list for future holidays.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall the Customer Service was good
Stayed 5 nights in Jun 2022