Ratings based on 549 Verified Reviews
They paid and stayed. We double-checked. 3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.We double-checked.
by Devon from Indio, CA
A little uncomfortable
Posted Apr 3, 2014Pros: The breakfast was the best
Cons: New, brighter lighting in the rooms, freshen up the air in the hallways and rooms so that they aren't musty smelling.
Location: It is close to restaurants, gas stations and the freeway entrance, and best of all, there is a coffee kiosk right across the street!
This was the first time I stayed at this particular motel in about 5 years and the halls were really musty smelling, and the carpet made me uncomfortable because it was so dark that I couldn't really tell if it was clean or not. Our beds were comfortable except for the lump in the middle which happens after a few years of use. I will say that the bathtub area looked like it had been remodeled very nicely. The staff was quite friendly and the breakfast offerings were a nice surprise. I wouldn't recommend this motel for a long stay but for overnight it was just fine.
Comment from
Jan 15, 2014
Dear Devon, Thank you so much for taking the time to post your comments regarding your stay with us recently. We just opened up part of our hotel that was closed for the winter and that might have contributed to that musty smell you detected. We are in the process of changing out our lighting to brighten up the hallways and rooms and I can assure you that the same detail to cleanliness that you found in your room carries over to the carpets throughout our hotel. Thank you for staying with us and I hope to see you again soon! Mark Gatlin General Manager Shilo Inns Grants Pass
by Me from California
Will choose another hotel on our way home.
Posted Mar 31, 2014Pros: Cleanliness- I always check the corners and floorboards and was very pleased that who ever cleans also pays attention to this.
Cons: New beds.....
Location: The area was not so good, there were people hanging around outside the various businesses and Denny's we ate at our food was stale and cold.
The hotel was not in the best of areas. The room was clean, but the quality of the beds horrible. Worst night in a hotel ever it was like sleeping on the floor. Could not wait to leave.
Comment from
Jan 15, 2014
Thank you very much for your comments both kind and revealing. Shilo Inn takes strives to assure that your stay is both in a clean and comfortable room and anytime we can improve, we take it seriously to do so. We have placed an order for new mattresses, so I hope that the next time you are in Grants Pass, you give us another try and try out our new beds. I hope to have the chance to prove to you that our motto of Affordable Excellence really means just that. Sincerely, Mark Gatlin General Manager Shilo Inns Grants Pass
Recommended
for Everyoneby Toby from Portland OR
Worth the money
Posted Feb 27, 2014Pros: price
Cons: facelift
All was good however the facility has seen better days. Overall clean.
Recommended
for Everyoneby A verified traveler
Just ok
Posted Feb 5, 2014A bit run down but clean and no bugs etc. continental breakfast was a bit disappointing but the coffee was good.
Recommended
for Everyoneby A verified traveler
Posted Jan 23, 2014
Recommended
for Personal Eventby sue from Grants Pass, Oregon
can't complain
Posted Jan 9, 2014 on Hotels.comeverything was good.
Recommendedby A verified traveler
Posted Dec 30, 2013 on Hotels.com
Recommendedby Steve from Oregon
Quality firm bed, TV & shower not great
Posted Dec 9, 2013 on Hotels.comGood place to crash for a night. I am a fan of the older style hotel rooms. Ya know, with the big key, good bed, etc. but the remote for the tv was bad, it was a situation where some keys worked on one remote, and other keys worked on a different remote, so you would have to use them together to make anything work. plus the power button wouldn turn the tv off, which was annoying. The breakfast room was not in a great location. especially ion winter mornings.
Recommended
for Everyoneby A verified traveler
Posted Nov 20, 2013
by A verified traveler
Posted Nov 10, 2013
Pros: excellent location with lots of restaurants and fast food close by
excellent and friendly staff. nice continental breakfast and good coffee:)