Ratings based on 208 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Would stay here again

Posted Sep 9, 2014
Pros: Close to everything! Great bike paths along the beach.
Cons: A little TLC in the bathrooms
Location: GREAT location! Restaurants, beach, bike rentals all walking distance
Overall nice and comfortable place to stay. Close to restaurants, beach, bike rentals, and night life. Hotel provides beach towels and chairs for a small deposit. Rooms have microwave, coffee pot, dishes, toaster, mini-fridge and plenty of space. Bathrooms could be spruced up (shower drains are slow) but overall I would stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Comfortable and close to beach

Posted Sep 4, 2014
Pros: Location, staff, room.
Cons: The bathroom tiles have suffered some water damage, probably because the shower is not separated and needs better drainage. A squeegee mop would help.
Location: One block from the beach; one block from commercial street with restaurants and stores.
We (two adults and two young children) stayed one night at Ocean Reef Suites in late August. We had a very good experience. First and foremost, I have to commend the staff for their professionalism, courtesy, and attentiveness. In our case, we arrived on a very early overseas flight and were able to get the room 7 hours before official check in. The next day, not only did our flight not leave until later in the evening but my wife fell ill and was in bed most of the day. Given our situation, the hotel staff showed humanity and compassion and allowed us to stay past check out a few more hours at no extra charge. I do not recall the names of the staff, but I can say that they truly represented the best of our globalized world--one member of the staff was from Argentina, another from Peru, and one from Bosnia. All very pleasant and very attentive to our needs. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from New york

Great location fun for family or couples to relax.

Posted Aug 26, 2014
Pros: Very nice room with excellent kitchenette and supplies
Cons: Monitoring the refrigerator for defrosting, some bathroom tiles were loose, some furniture needs to be replaced because they were broken. amenities
Location: As previously mentioned..Bike rentals, cab and bus tours, beach, restaurants
Very close to the beach, an ideal setting for couples, lots of activities within it's proximity. If you have a car parking is terrible but hotel staff can assist and provide excellent suggestions that will remove unwanted headaches and maximize your stay. The restaurants in the vicinity are fantastic, Bike rentals are close by even tours are available.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Great location

Posted Aug 13, 2014
Room is comfortable - and hotel is like other hotels in the area. Great location one block fr beach and Starbucks around the corner
1 out of 5
by A verified traveler from s.

Embarrassed

Posted Aug 12, 2014
I purchased this hotel through you for my employee as a wedding gift. My employee was going on a cruise so I got this room so they could have an evening on south beach. She told me that the room smelled, the furniture was broken, the bathrrom window was broken n it was hot as hell in the bathroom. She told me that hotel was terrible n she wouldnt recommend it to anyone. I was so embarrassed n disappointed..
1 out of 5
by A verified traveler

Not good experience

Posted Aug 2, 2014
One day did not have water due to repair and the did not inform us in advance. Last 3 days did not have hot water eventhough we complained many times and they where not friendly in resolving the problem.
4 out of 5
Recommended
for Everyone
by A verified traveler from Akron, Oh

Great location!!!

Posted Jul 29, 2014
This hotel was really more than I expected!! The room was clean. Location was great. 1 block from the beach, close to all night clubs and great restaurants!!! The staff was friendly and accommodating!! We arrived early and we were able to store our luggage and did check in a hour early when we came back. There was a bit of noise from the trash truck but we were able to go back to sleep. I would stay again next time we return!!
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Awesome

Posted Jul 15, 2014
We had a good time we will stop by again soon thank you again:)
2 out of 5
by A verified traveler

Posted Jun 30, 2014
The staff were good but the room was small and uncomfortable...
2 out of 5
by A verified traveler from chicago

Posted Jun 19, 2014
Hotel location was perfect however the pictures on website makes the suite appear extremely larger than it actually is. Bed was hard and uncomfortable, carpet was filthy both in the room and hallways. Just wasn't a comfortable stay