Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Awesome

Posted Jul 15, 2014
We had a good time we will stop by again soon thank you again:)
2 out of 5
by A verified traveler

Posted Jun 30, 2014
The staff were good but the room was small and uncomfortable...
2 out of 5
by A verified traveler from chicago

Posted Jun 19, 2014
Hotel location was perfect however the pictures on website makes the suite appear extremely larger than it actually is. Bed was hard and uncomfortable, carpet was filthy both in the room and hallways. Just wasn't a comfortable stay
2 out of 5
by T.L.Thomas from Bronx, NY

Close to everything

Posted May 26, 2014
Pros: The closeness to everything.
Cons: Remodel, hire better cleaning staff, clean the rooms before 4pm. have a canopy or cover between the 2 buildings so your luggage can stay dry.
Location: Collins ave is a perfect location to be on in south beach
When we arrived the lady at the front had to search to find the remote after taking others from rooms none worked. No big deal just didn't want to be charged for it. The mattress was thinner than sliced bread. I had back problems for days. They do not really clean the rooms just take the washcloths and make the bed. One day I had to call & ask them to replace the washcloths they took. The person I spoke to forgot when I went to the front desk to ask again 45 minutes later. The toilet had a large hole in the back of it. You had to get up to flush otherwise the water would catch your behind. It happened to my husband 1st and he was not happy. Had to use a towel for the floor and seat from all the water. The carpet in the hall is gross CSI would have a field day with all the stains. The last night the building was shaking so much it felt like a train was running through it. They tried to say it was the construction but as another customer and I were explaining the shaking happened a few more times with no construction going on outside.
2 out of 5
by A verified traveler

Only thing I like was it was close to the beach ,

Posted May 20, 2014
It was close to beach, great location! Terrible rooms and deft needs a update
5 out of 5
Recommended
for Everyone
by Kelly from Rochester, NY

Perfect location and clean!

Posted Apr 18, 2014
Everything was great! Everything was very clean and the room was spacious. The staff was great and extremely helpful whenever we needed anything! Would definitely recommend this hotel!
2 out of 5
by A verified traveler

Disappointment!

Posted Apr 14, 2014
Pros: Location
Cons: Mattresses are hard and uncomfortable...
Location: The location is the only good thing about this hotel....very close to Ocean Drive's best locations
Pictures on website are very deceiving. The beds are very uncomfortable and the rooms are crowded.
4 out of 5
Recommended
for Everyone
by Prasanth from Charlotte

Overall its good, try to get parking deals

Posted Apr 11, 2014
Pros: best and near to hotel
Overall its good, try to get parking deals .. try to get some parking vendors near to you and make a deal and charge less price to the hotel customers Need better bath tubs
1 out of 5
by A verified traveler

Such a dump had to switch hotels halfway through

Posted Apr 7, 2014
Place was a second rate motel with no amenities what so ever, luckily we were able to switch to a different property half way through stay
3 out of 5
Recommended
for Everyone
by BJ from Boston

Nice hotel but limited amenities

Posted Mar 27, 2014
Pros: Close to the action, restaurants, beach, etc.
Cons: Shower handles need to be replaced - goes from scalding to hot ice cold in seconds.
No Kleenex, short on toilet paper, but plenty of towels. Staff was very nice and accommodating and knowledgeable about the area.