6/10 Okay
Shannon, Ramona
Traveled with family
Jul 21, 2024
Over all property was ok! I’ve stayed at another resort by Rui and the Mexico one is a way better vibe. Our room had the worst smell that didn’t go away. Cracking the windows didn’t help at all. Still not sure what it was. So that was a big disappointment for the price. The coffee shop small cafe area (food was mediocre at best) the language barrier with staff made it hard for us to communicate with how we wanted the food. We couldn’t even eat one meal and we still got charged because there simply was no way for the staff to understand what we asked. Although it was a simple ask of just a plain cheeseburger (so what we got was just a hamburger plain so then we explained to them that we wanted cheese on it a.k.a. it should’ve came with melted cheese on the burger so instead the waitress went and just got a piece of cheese and brought it us on a separate plate. She tried but like mentioned earlier the language barrier on her part made it hard for understanding. The meat itself on the burger was awful so guess it didn’t matter if it was a burger or cheeseburger. One positive was the closeness to the beach.
Shannon
Stayed 2 nights in Jun 2024