Ratings based on 497 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
78% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler from Paso Robles

Not appropriate for Carmel, Substandard.

Posted Oct 17, 2014
Pros: Location
Cons: Needs a total renovation..... been too crummy too long.
Location: Carmel, one of the most beautiful little towns in all California. Expensive, but so beautiful.
Room price was ok, but then $30 in fees added.... Text on Expedia said room and hotel was "Dog Friendly" but when I arrived and moved in, I was told I had to pay an additional $35.00 for the well behaved little dog. Now we are at the price of nicer hotels all around. Room was HOT, stuffy (came with a pedestal fan thankfully) Windows are OLD, and corroded so they do not open fully, one side the windows open to obscure the balcony/walk way so cannot be opened much. Room was OLD, smelled, carpet was thin, dark and wrinkled near the bathroom entrance, moldy, bathroom plugs do not work, have to use ones outside in the room. Fireplace is nice but the fireplace window is so dirty it obscures the fire, and the auto fan is noisy. The glass ice bucket had what appeared to be finger prints and smears as if someone handled it with a hand full of toothpaste. Obviously the maid missed that one. Mattress KILLED my back, I have never waken up in such pain. I regret picking this place, i have stayed here before in a downstairs room which was nice, but this one (#6) is to be avoided.... no wonder it was the last one available......
1 out of 5
by A verified traveler

Will never stay again

Posted Oct 16, 2014
Pros: Nothing
I stay in Carmel frequently. This is the worst place I've ever stayed there. The pillows were like rocks, the breakfast was terrible, and the room was slovenly. There is a pretty courtyard and the sheets were soft. Those are the only nice things I can say about the place.
2 out of 5
by A verified traveler

Rude staff

Posted Oct 14, 2014
The staff told us to leave and wait on the street for our taxi. We were told that after we pay we have to leave and are not welcome to stay on the property and wait.
2 out of 5
by A verified traveler from WI

Nice to look at

Posted Oct 9, 2014
The rooms are up two flights of stairs (no elevator). Advertised fireplace didn't work. Breakfast offerings were poorest of trip. Outside courtyard is charming.
2 out of 5
by A verified traveler

Close to the beach and shops.....nice courtyard

Posted Oct 8, 2014
Our room was a suite and nice enough...the bedding and bed linens smelled of a chemical...no fresh smell at all...was difficult to sleep without being on your back....The garbage can in the bathroom was not empty upon arrival. Old building in need of some freshing up.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice central location close to everything.

Posted Sep 14, 2014
We arrive late at night and the office was closed but they left us an envelope with a key and all the information we needed. It was nice to just go to bed on arrival.
5 out of 5
Recommended
for Families
by A verified traveler from seattle

stay like home

Posted Sep 11, 2014
Pros: kind staff
Cons: larger bathtub
Location: carmel town and beach
it's a very clean little hotel with nice view of the sea.
2 out of 5
by A verified traveler

Nice on the outside, cheap and rundown inside

Posted Aug 24, 2014
From the outside the hotel looks nice and 2-3 blocks from main streets. Inside is a different story. The condition of the room reminded me of a hostel I stayed at years ago. The towels have been laundered some many times you can see through them. The windows were installed in such a way that the cranks to open them don't clear the shutter and you have to take them off to make 1/2 turns to open/close windows. Whenever someone closes their door the sound carries so well you'd think it was the door to your room. The breakfast consists of some bagels and sliced bread to toast and a Belgium waffle iron. For well over $200/night tax, this really underwhelming.
3 out of 5
by A verified traveler

Posted Aug 11, 2014
ok, but not worth noting. Nothing more needs to be said.
2 out of 5
by A verified traveler from Hong Kong

Can't think of a single redeeming feature

Posted Jul 22, 2014
Cons: Everything !
We stayed one night and thankfully that was all. We waited in the lobby for a good 10 minutes before anyone came to attend to us. The receptionist was short with me when I was checking in and gave what felt like a lecture with rules (parking, breakfast etc) than a friendly overview of the inn. The room was awful. I had booked a family suite which was shown as a king and two singles but the two singles were actually a pull out bed and pulling out the trundle would have made it impossible to get to the bathroom without stepping over the bed. The room had cobwebs, not fresh but the old haunted house full of dust kind. When we switched on the ceiling light the glass bowl was full of dead flies. The bedside tables had ring marks and were chipped. Honestly I thought it had been furnished from a thrift store. The bathroom was positively vintage in every way with the thinnest prison issue towels and a paltry selection of toiletries, of no known brand. Breakfast was meager at best with the bare minimum of food available. Four slices of bread, one bagel, four mini muffins, empty coffee pot, two English breakfast tea bags and a bowl of cheap margarine - not even butter. There was even a sign asking us to clear our own tables and take the dishes through to the kitchen and it was only then I noticed hard boiled eggs hiding there presumably to deter guests from eating them. The napkins were folded sheets of kitchen roll. I'm sure there are better hotels in Carmel.