We were welcomed by Sam who was great. We had trouble with the safe but the staff not only sorted it but made my bed up! Breakfast was a bit 'samey' but you didn't go hungry. Free internet access was a bonus. We would stay there again
barbara from london england
Best Western Plus Hospitality House makes a great base for exploring the city. Central Park, Fifth Avenue, and Radio City …More
Convenient location, pleasant decor, extremely comfortable beds. The rooms were small, but this is New York. What set it apart from any hotel in its class--and most above it--was the staff.
Every staff member we interacted with went far above the expected (well, hoped for) courtesy and competence. They were so helpful and friendly that they seemed to working to anticipate and fill needs before we could ask.
An absolute winner.
Jana from Dallas, Texas
Located in the heart of New York, this hotel is steps from Herald Square, Empire State Building, and Macy's. Also nearby are …More
The appointments were first rate, the views spectacular, and the service excellent. The breakfast was ample and varied. However moving about the room was difficult if the other person was sitting in the desk chair.
Situated in the city center, this hotel is close to Brooklyn Botanical Gardens, Brooklyn Bridge, and Battery Park. Area …More
Great time in NYC. Chinatown was busy and subway to Grand/Chrystie St only a block away. You hear the street traffic all night then around 3am - 5am...dead silence. Easy to get around NYC from this area. Would stay here again.
Tos from NC
Situated in New York's East Village - Lower East Side neighborhood, this hotel is close to Children's Museum of the Arts …More
One of the cleanest, friendliest hotels I have ever stayed in regardless of price. Everything is immaculate. The breakfast area is clean, good variety of food and the young lady that runs it is cheerful and helpful. The General Manager directed us to good restaurants and was very helpful. I will stay there again when my business travel needs that location.
Bob from Albuquerque, NM
This hotel is located in Brooklyn (Bedford-Stuyvesant), close to Brooklyn Children's Museum, Brooklyn Museum, and Brooklyn …More
"Close to NY subway station, easy get in Manhattan"
Friendly front desk and breakfast staffs. Good breakfast, comparable to most Holiday Inn, or may be better. Air conditioning unit was quiet and good condition. I rather stay here better than some old noisy hotels in downtown Mahattan.
pc from california
This Queens, NY hotel is situated between JFK International and LaGuardia airports. 2 nearby subway stations, both within 4 …More
This is a great place to stay, clean and well maintained. Every staff member encountered were friendly, professional and helpful. It's a five minute walk to the subway and minutes to ride to Manhattan. I felt safe walking in the neighborhood (day or night). The rumble of the subway could be heard in my room, this didn't keep me up but for a light sleeper this may be a problem. The dispatchers at the car service used by the hotel (Bell Car Service) were very rude and unprofessional. The drivers we courteous.
Situated in Brooklyn, this hotel is close to Fort Hamilton Triangle, Fort Hamilton, and Alice Austen House Museum. Local …More