Ratings based on 130 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified traveler from North Carolina
Convenient locationPosted Jun 30, 2015
Pros: The breakfast was OK with a variety of items to choose from. The breakfast area was open early (4:30 am) so I could get a cup of coffee before I left
Cons: Recaulk the bathtub to remove the mold.
The location was fine for which was in between both my relative's homes. But the bathroom was not good. There was mold on the caulking between the tub and wall. The tub was not clean. The room was very small which was deceiving from the picture. It was very dated also and needs updating.
for Everyoneby A verified traveler from hamilton ontario
Excellent staffPosted Jun 30, 2015
Pros: Staff, location, updated.
Cons: Smell in accessible rooms.
Location: Airport. Good park n fly deal. Brand new Costco. Near Letchworth State Park.
Booked last minute through Expedia. We were given an accessible room. Probably one of the last ones left..The bathroom had a "smell" to it. Chelsey at the front desk called to see how everything was. We told her about the smell. She immediately gave a new upgraded room. She also spent time giving us information on our visit to Letchworth State park. We arrived early to the hotel and the other staff member kindly gave us printed directions to Costco when we asked how to get there. We found the staff went above expectations. Breakfast was good. Rooms and hotel looked updated. They have a great park n fly deal. We were worried about the planes flying overhead but that was not an issue. Had a great sleep. Would definitely stay again.
for Everyoneby A verified traveler
Nice hotel. Small room but clean and comfortable.Posted Jun 26, 2015
Free wi-fi and breakfast was great. The staffs are friendly and willing to help. The hotel shuttle took me to some convenient locations in the city.
for Everyoneby A verified traveler
Good valuePosted Jun 21, 2015
Fair price for the room and breakfast. Close to airport
for Familiesby A verified traveler from Jacksonville, Fl
Easy in and out airportPosted Jun 20, 2015
Pros: Location. Free airport shuttle. Comfort of bed.
Cons: Lobby looks dated. Free breakfast, but hot components not very appetizing
In town for wedding. Great location to get to all areas of Rochester. Very clean comfortable room.
for Everyoneby A verified traveler from WI
Right at airport and planes weren't a noise issue.Posted Jun 20, 2015
Just passing thru amd liked no smoking, no pets policy. Plus good rate.
for Everyoneby A verified traveler from Rochester Ny
Close to airport, comfortable,friendlyPosted May 27, 2015
Great location,good breakfast, comfortable settings. Would definitely book again.
for Everyoneby A verified traveler from York, PA
Decent hotel at the airportPosted May 24, 2015
Was looking for a hotel room for one night to attend our son's graduation at RIT. When we arrived, both computers were down and we're being replaced, so we couldn't get a room key right away. However, the staff was extremely helpful and made sure we got into our room and took care of us if we needed to leave the hotel. The room was small, but clean and comfortable. Breakfast was decent in the morning and was complimentary. we would stay there again, specially if we were attending the airshow or an event at RIT.
for Everyoneby A verified traveler from Muenchen
Wir haben uns sehr wohl gefuehltPosted May 21, 2015
Pros: Sauberkeit, Ruhe, nettesPersonal
Location: direct am Flughafen
Wir sind spaet in dr Nacht angekommen und wurden von der sehr netten Vikttoria abgeholt, alles war bestens vorbereeitet das Zimmer sehr gepflegt und am nahen Flughafen auch sehr ruhig. alles perfekt!!!
for Everyoneby A verified traveler from Rochester, NY
We really enjoyed our stayPosted May 9, 2015
Excellent hotel. Very comfortable rooms. Slept like a log. Definitely recommended to her friends.