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Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Exterior
Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

2.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
860 Holt Rd, Webster, NY, 14580

Explore the area

  • Popular LocationNorth Ponds Park7 min walk
  • Popular LocationVeterans Memorial Park2 min drive
  • Popular LocationSchantz Park5 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)25 min drive

Room options

About this area

Webster

Located in Webster, Holiday Inn Express & Suites Rochester Webster, an IHG Hotel is in the entertainment district and near the airport. Memorial Art Gallery and George Eastman House are cultural highlights, and travelers looking to shop may want to visit Eastview Mall. Wickham Farms and Seabreeze Amusement Park are also worth visiting.
Visit our Webster travel guideOpens in a new window
Map

What's nearby

  • North Ponds Park - 7 min walk
  • Veterans Memorial Park - 2 min drive
  • Schantz Park - 5 min drive
  • Webster Park - 6 min drive
  • Seabreeze Amusement Park - 16 min drive

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 25 min drive

Restaurants

  • UNO Chicago Grill - 9 min walk
  • Panera Bread - 11 min walk
  • T's Family Restaurant - 3 min drive
  • Taka House - 4 min drive
  • Monte Alban Mexican Grill - 5 min drive

About this property

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel

Hotel in the entertainment district, revitalized in 2019
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express & Suites Rochester Webster, an IHG Hotel. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A free area shuttle, an elevator, and laundry services
  • Free newspapers, a 24-hour front desk, and meeting rooms
  • Guest reviews say great things about the location
Room features
All 104 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 2,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Similar properties

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Webster
Webster
Business friendly
Business friendly
Hotel
Hotel
Free WiFi
Free WiFi
Guest rating 4.5+
Guest rating 4.5+
Air conditioned
Air conditioned
2 star
2 star

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster an IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"

Frequently asked questions

Does Holiday Inn Express & Suites Rochester Webster, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Rochester Webster, an IHG Hotel?

As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Rochester Webster, an IHG Hotel on Feb 5, 2023 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Rochester Webster, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express & Suites Rochester Webster, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Rochester Webster, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Holiday Inn Express & Suites Rochester Webster, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Rochester Webster, an IHG Hotel located?

Situated near the airport, this hotel is 11.5 mi (18.5 km) from Memorial Art Gallery and 12.2 mi (19.7 km) from George Eastman House. Strong and Eastview Mall are also within 16 mi (25 km).

Can I cancel my reservation for free at Holiday Inn Express & Suites Rochester Webster, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express & Suites Rochester Webster, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express & Suites Rochester Webster, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel Reviews

Holiday Inn Express & Suites Rochester Webster, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 447 out of 672 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 168 out of 672 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 30 out of 672 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 18 out of 672 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 9 out of 672 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Belmarie, Rochester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I llve it
Stayed 1 night in Jan 2023

6/10 Okay

Johanna

Traveled with partner
ok
Stayed 2 nights in Jan 2023

10/10 Excellent

Meaghan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fireplace was really nice
Stayed 1 night in Jan 2023

10/10 Excellent

Brandy, Williamsburg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Still smells like a new building.
Stayed 1 night in Jan 2023

10/10 Excellent

Billee Jo

Traveled with partner
Liked: Cleanliness, staff & service
We stayed one night here. The staff was very friendly, the hotel was clean, and the room was clean. I especially liked the full size shower amenities.
Stayed 1 night in Dec 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with very comfortable bed and linens. Spotlessly clean and an excellent free breakfast and free Wi-Fi. A

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean property, friendly staff.
Stayed 2 nights in Nov 2022

10/10 Excellent

Kathleen, Powhatan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not like not having rooms cleaned on daily basis. only mon thru fri.

8/10 Good

SCOTT, SYRACUSE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:Property has been updated in the past few years. I requested adjoining rooms with my daughter's family and was accommodated, but this resulted in my having a handicapped room. Normally OK but only had low hanging wardrobe and we had formal clothes that we had to hand on the bathroom door hook. The grounds and complimentary breakfast were very good. Coffee available 24x7. I also booked 3 nights (Thurs-Sat) thru Travelocity. I needed to cancel the first night. Was told it was all set and the hotel would waive the penalty charge. I would be billed for 3 days and be refunded by Travelocity a few days after completing my stay. I called the hotel to confirm that I was not arriving until Friday and they said as I paid with Travelocity but work it out with Travelocity. After the trip, I was notified by Travelocity that the hotel said I stayed 3 nights (not 2) so no refund was coming. I sent them the chat I had with 2 reps and am waiting their response.
Stayed 3 nights in Oct 2022

6/10 Okay

Angelic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff friendly. I was there for 3 nights and room service never came to tidy the room. On day 2 of my stay other guests on my floor we’re leaving trash and towels in the hallway. They were there for many hours. The pool and hot tub were clean and nice. And the property around the hotel was beautiful.
Stayed 3 nights in Oct 2022