Best Western Plus Island Palms Hotel & Marina

Nothing special, comfortable bed, clean room and nice bathroom. But noisy air conditioner. ( through the wall) blasting on the bed all night. For the price there's options on Shelter Island that I'd go to first, Humpherys is overall the best.

This was a decent hotel, not great, not bad. There are several buildings, and we were in one about two away from the lobby/restaurant, etc. We had a pool side room, and it was a bit noisy at night, but that was to be expected. The room was very large, two beds, and a little kitchen area, but it felt like it was 1/2 hotel, 1/2 timeshare property. This property would be great if you're planning on fishing and sailing, and it is very close to the airport.

Stayed over the 4th. Good location and facilities. Didn't use the restaurant for dinner, but breakfasts were good and good value, too.

Great location and friendly staff, our room was a little tied but still OK, the major issue we had was the room had an adjoining door to the room next door so the sound proofing was very poor. Out of the 5 night stay 3 were disrupted by noise in the late / early morning. If you are booking this hotel watch the adjoining unless this is what you require

When we drove up in the dark after a long day at the zoo- we did a double take, was this the place? It was gorgeous ... Felt like I was in Hawaii again! As I checked in I was told they upgraded my room to a suite! It was luxurious! Big open room with a balcony to watch ships and boats pass by, dinette and sink to help mornings with to young kids go smoothly! Big bathroom with separate shower/toilet also made getting ready a breeze! The two pools we overlooking the marina and if you looked at the photos online like I did to many places- the hotel really does look just like that and more! We loved it and have already recommend it to our friends and family as a top rate place to stay in San Diego! Missing it already!

We chose Shelter Island as a more restful location than downtown San Diego and were not disappointed.. our room was comfortable and clean with a view over the Bay from the balcony which suited us at first as there was plenty activity to watch. We then realised that the rooms overlooking the Marina got the benefit of the evening sun to sit and enjoy so there is a very definite choice to make when booking. If we return we will definitely book the Marina side. The hotel runs efficiently and the staff are polite and helpful. Our only complaint was that our in-room safe was faulty and could not be used. Although we reported it immediately, two visits from maintenance failed to fix it and it was still not working when we checked out. Not a major issue for us but disappointing never the less.

Very welcoming staff and able to checkin early as room was ready.This hotel is in a superb location. Our room overlooked the marina, and had a very welcome coffee machine. The fridge and room safe were also good facilities.

Check in HAD to be after 4 pm, room was not ready until then. We wandered around Shelter Island, seeing the sites. The room was clean, but the 2 Queen Beds were very firm. The adjustments did not help make it softer. The noise from people coming in and out of their rooms was very loud. We could hear the traffic too. The restaurant, The Blue Wave, was very good and was abit pricey.

Had a great time. Right by the water. Great walkway to enjoy.

Beautiful hotel. A few things could have been better.There was an unfinished outlet in the bathroom. Loud drunk people trying to get to there rooms. I think if it costs that much to stay that the breakfast should be complimentary. But overall a nice place to stay.