Ratings based on 1,487 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great Hotel

Posted Aug 20, 2014
All around great hotel. Staff was nice and helpful room and grounds were clean. Would definitely recommend it. Going to stay there again.
2 out of 5
by A verified traveler

close to the beach

Posted Aug 20, 2014
Good location, but motel quality at Hyatt price. They charge you an additional RESORT FEE for staying in the hotel that you already paid for.
3 out of 5
by A verified traveler

Rooms not ready at check-in

Posted Aug 20, 2014
Pros: location is good
Cons: Deliver rooms as promised. 4pm is 4pm not 5:30pm.
Had sister's wedding reception that started a 4pm. Waited to check-in until 4:15pm to allow for a quick shower and change of clothes. None of our two rooms were available so the 4 of us including my 76yo mother had to change in the lobby bathroom. After spending the day running around and helping set up for the event, this was unacceptable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel close to everything

Posted Aug 19, 2014
We had a truly wonderful experience at the Hyatt, clean, nice amenities, very accommodating staff, we would definitely stay here again!
4 out of 5
Recommended
for Families
by A verified traveler from Oakville, ON

A nice hotel yet little expensive

Posted Aug 18, 2014
Pros: The hotel is clean and rooms are convenient. Guest activities varies from the nice swimming pool, biking to partying around the fire and life music.
Cons: There were no packages including breakfast available upon booking.
Location: Its close to San Diego main attractions (Sea world 5 min car or 20 min walking), the Zoo 15 min drive and nice shopping malls within 15-20 min drive.
Me and my family stayed in the Hotel for 4 nights, it was my only option since it was a last minute booking. It is not a cheap option but I didn't regret it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Redwood City, CA

Perfect hotel

Posted Aug 17, 2014
Pros: Great location, family friendly.
Location: Close to downtown area
A great family oriented hotel. Planned activities for the kids and lots of fun for all.
3 out of 5
Recommended
for Everyone
by A verified traveler from hast

Didn't give us the room we ordered

Posted Aug 15, 2014
I booked a king room, and didn't get one. The internet wifi/resort costs were $19/day, but the internet didn't work. Our room was clean, but our balcony had bird poop and beer cans all over it. The location is excellent, and provides affordable, easy access to sea world.
1 out of 5
by A verified traveler from dubai

It wasn't a pleasant experience.

Posted Aug 14, 2014
Cons: Appearance, cleanness of the room
Location: Sea world and sports related to water activities
Hotel corridoor wasn't clean at all, room furniture condition was dissaponting. Found trash (onions) with used disposable plate in the drawer.
1 out of 5
by A verified traveler from san francisco, ca

Lousy experience

Posted Aug 11, 2014
We 9 hrs from SF & rooms were not ready 2:30 it's ok since check in is 4. Came back 4:05 and rooms still not ready. Worst part is they have no idea when it will be ready.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Posted Aug 10, 2014
Great hotel,..clean,..great views,.very professional staff,..I would definitely stay again.