Ratings based on 117 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Nevada
Ok, for the pricePosted Oct 14, 2014
Pros: Convenient location to downtown Point Loma.
Cons: PARKING. Every staff member has a different set of rules for parking and gets mad at you if you break a rule that wasn't in place the day before.
Location: Close to downtown Point Loma and Shelter Island.
The room was clean and quiet. If you can, request a room in the back. The wifi signal is weaker, but the rooms are nicer, updated, and have a fridge/microwave/sink area. The housekeeping staff was friendly. The parking situation is an absolute nightmare and the rules seem to change every day. Over the phone, I was told I had to have a parking pass, which was $25. When I checked in two days later, I was told, "We don't use those anymore." I parked in the front spot, which was ok'd by one staff member. The next day, I was yelled at because "this isn't a parking spot!" and I had to move my car. The staff also encourages people to double-park, blocking other cars in. I had to leave at 5am, but was blocked in by another car, so I had to wake up a front-desk person, who then had to look through the files to figure out whose car was blocking me, wake them up, and then wait for them to move their car. So, I was late and frustrated.
by A verified traveler from Honolulu, Hawaii
A real dump!Posted Oct 13, 2014
Pros: Location. Other than that, nothing!
Cons: Housekeeping, management, and rooms.
Location: Close to charter fishing boats and not far from the airport.
The room was dirty. An empty plastic cup and a used crack pipe were on the floor next to the bed when I checked in. The microwave was so filthy that I refused to use it. It never got cleaned the whole week I was there. I was told I had to be out of the room one day by 10:00AM and to stay out all day because they were having the carpet cleaned. That evening when I returned the carpet was still very damp. The room had no phone! I had to prop a chair against the door at night to feel somewhat safe. I chose this hotel due to its convenient location, but never again.
by A verified traveler from Utah
Terrible Parking, Bad Customer Service, Good Spot.Posted Oct 8, 2014
Pros: Location- This hotel is close to the beach and Sea World.
Cons: Parking and Customer Service
Location: The location of this hotel is great! Sea World, the USS Midway Museum, and many different beaches are just a short drive away.
This hotel is in a good location but that is probably the only good thing about it. We got to the hotel late on a Thursday night. We went to check in and no one was there. We had to call someone and wait for them to come check us in. Everytime we had a question or problem, we would have to call and wait for someone to drive over because there was never anyone at the front desk. Parking is probably the biggest complaint I have about this hotel. Like I said, we got there late on a Thursday night. All the parking slots were full in their tiny parking lot. We were told to just double park. They had us write down which car was ours, so I figured they would come and get us if they needed us to move. Well one night, we had just gotten settled in to bed when we heard a knock on the door. We answered to a very upset hotel employee asking if it was our car that was double parked. She had been knocking on every door in the hotel. We told her yes, it was our car. She very rudely told us we needed to move. We apologized and tried to explain that the other employee told us to double park but she wouldn't even let us speak and interupted us every time. You would think that a hotel would at least have enought parking slots for the number of rooms they have.
for Everyoneby A verified traveler from Los angeles
Posted Sep 26, 2014
Although I'd like to place it's clean, the people are nice. it doesn't have any insulation in the rooms so if someone Is trying to sleep and the people next-door up above you want to carry-on or have a party you pretty much know what they're doing.I like the fact that is close walking distance to a lot of different types of restaurants and fast food places.
by A verified traveler
It's okay Parking sucks not a complenmetery breakPosted Aug 25, 2014
Lots where not good for the price I payed n I didn't like that they charged $50 extra as a damage hold,., bathtub clogged no parking
by A verified traveler
Too much price for this motelPosted Aug 25, 2014
Rooms are small and in poor condition. It is actually a roadside motel. The free breakfast is only a joke with some muffins and coffee. We had to move out even though we had to pay extra for a day as we could not stay in this place at all. I would not recommend it at all!!!
for Everyoneby A verified traveler
Very Nice, CozyPosted Aug 19, 2014
Pros: The room was very modern.
Cons: The non-smoking rooms were scattered around the hotel. Maybe make one side smoking & one side non.
Location: Not the best for tourist because it's nestled in a neighborhood. Amenities are relatively close. About 15 minute drive. Definitely longer on Public.
The hotel is nice. It's a little small & parking is a tad bit ridiculous. The desk manager at night seemed confused about what he was supposed to be doing when I checked in also. The room was very nice, spacious and clean. If there was a phone in my room it would have been better.
by A verified traveler from Portland, Or
Unsafe area, awful experience/would not recommendPosted Aug 18, 2014
Cons: Tear down and rebuild with updated locks, window locks, sound proofing, etc.
Location: Old area
Noisy street noise all night long -- car alarms were going off throughout the night, couldn't sleep. Did not feel safe at this hotel. Originally booked a 3 day stay -- arrrived to check in at 4:08pm, took one look at the room and decided to just stay the night and cancel the other 2 nights. We were told that we had to pay for 2 nights because cancellation time is 4:00 and it was 4:08.
by A verified traveler
Not worth the money.Posted Aug 6, 2014
We paid 343.00 0f which $80 went to Expedia. When we pulled out the sofa bed there was limited floor space. The sofa bed had blankets and spreads tucked under the mattress pad which did not make the bed more comfortable!! Overall, it wasn't worth the money!!
by A verified traveler from Los Angeles
DisappointingPosted Jul 25, 2014
This motel it not a suite at all. I blamed Expedia for not doing nothing about it, when I booked with Expedia the motel lied about the amenities. They do not had telephone in the room, they do not have 24 hour front desk. I went to the front desk and the door was locked, I knocked at the door but they never opened. I did park my car on the street because the parking is very limited. The free breakfast be ready for coffee, juice and old mini muffin that they had in a small table in front of the counter of the front desk. The staff was not very friendly at all. In other words I will never stay again in this motel.