The Westin Savannah Harbor Resort & Spa Reviews

The bed was a dream, the people were exceptional in their assistance. Merry, took care of our dinner reservations, and the ferry made everything so accessible. Our view was the front entrance of the Westin, and it was so beautiful watching the sun rise. This was an excellent experience. We've been to Savannah many times, and we usually stay somewhere nice, but this was the first time with the Westin. I have to say, everyone was so nice, so friendly, and truly about the customer experience. At a time, when we needed it most. All, I can say, is Thank You.

The bed had stains on the blankets and was dirty the parking lot was around the block from the hotel the carpet was dirty the refrigerator was beat up looked as if came from a dump I don't think it lived up to it's own standard will not stay there again over priced for nothing

I have never stayed in such a wonderful hotel! The room was very spacious, clean, and welcoming! Even though our room was facing away from the river the view out our window was just as special with swaying palms and golf course greens! We were treated like royalty and room service was divine as well as the special treats. I Iook forward to staying there again. :)

Very elegant hotel we were there during the holidays beautiful Christmas trees and decorations. Free trolley and ferry boat provided for transportation to and from the property. Has covered parking, came in handy since there were some rainy days.Highly professional staff, our room was immaculate. Incidentally, we forgot an item in the room which was promptly mailed to us with just one phone call to their Risk Management Dept.

Rooms were very comfortable, staff was very informed. We enjoyed that self parking was part of the deal.

Stayed four nights, five days with husband and 10 year old daughter, which included New Years Eve celebrations (sold out). The hotel is popular with families and the city has a complimentary ferry that picks you up and takes you right across the river to the downtown Savannah shopping, restaurants, historic district, etc. The room (two double beds) was very comfortable (those with balconies are slightly smaller than those without), nicely decorated and clean. The hotel had beautiful holiday decor. Even though the hotel was fully booked, which included a wedding party and it was the holidays, it still felt perfectly staffed. Each staff member took great care from arrival to departure. There is an area near the lobby that serves Starbucks and they provide free refills for regular coffee. The staff will remind you of this, even if you forget to bring your cup to the counter! We didn't take time for the spa (wish we had), but we did enjoy the golf course. The hotel keeps complimentary beachcomber styled bikes by the front door and we rode them down the street to the Savannah Harbor Club. Specail family golf packages available late afternoon and we also had a wonderful experience taking a mother/daughter golf lesson with Paul Killgallon, PGA. We didn't visit the fitness center, but read that they will provide you with exercise clothes & shoes if needed. Heated outdoor pool & hot tub. It was 50 degrees outside & people still swam.

The hotel was very nice, but the only drawback was having to drive to town because it was too foggy to take the free ferry. Of course, there's no control over weather especially in winter, but if you're banking on not having to drive you should definitely consider this. With hindsight, staying downtown would have been handier given the foggy weather. Still, a very nice hotel and a super soft and comfortable bed. I wish they'd come and make my bed up with the piles of sheets and pillows!

The hotel and room were great. The staff was extremely accommodating, they were able to grant a couple special requests with no problems. The view from our room was amazing! And it is right across from River street which makes it a great location, with the ferry right out front to hop on.

Great location, excellent staff, fantastic amenities!

The hotel is very nice and the staff are friendly. The grounds are beautiful and really nice service of ferry to the main street for tourists. The bed is very comfortable and great to have free Wifi. The drinks at the bar is a little pricey but the bar attendants are very friendly. They had the gingerbread holiday display which is amazing to see display of work of the kids around the area. The hotel rate is not bad either.