Pros: convenient to Riverstreet and surrounding areas. Room was spacious and modern. Cons: Walls are destroyed outside in the hallways. Looks rundown. no heating unit in room. It was a low of 46 that night. We froze all night. We had to wear our jackets to bed. No sound proofing of rooms. Heard every sound outside as well as the neighboring rooms. Room door was loose and rattled every time a door opened. Bathroom door stuck and had to use the jaws of life to open it. Staff was completely rude and incompetent. We called ahead for an early checkin. They took our name and said it would be ready by 2:30pm. When we arrived, we were told, “ there ain’t no clean rooms available”and “sorry, whoever you spoke with lied.” They wouldn’t even valet the car, just said “go park it over there in that parking garage.” The staff could care less to assist you. We have been to Savannah many times, but we will never stay there again.
