Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom 東京


Posted Aug 23, 2014
本当に素敵なホテルでした 四日間の滞在でしたが お天気にも恵まれ マッターホルンをながめながらの ハイキングは最高でした ホテルのまわりはお花畑でした 山歩きをなさらない方も 充分に楽しめるところです マッターホルンを眺めながら 2222mにある プールで のんびりリラックス(*^^*) サングラスは 是非 持参されてください それと日焼けにも 気をつけてくださいね また 訪れたい場所 ホテルの一つです
5 out of 5
for Everyone
by A verified travelerfrom london uk

Wonderful and extremely luxurious hotel-

Posted Aug 21, 2014
First time in Switzerland and a wedding anniversary gift to my wife. Another great wonder -rooms has every possible luxury-the spa and pools in a class of it's own Breath taking view and setting Breakfast spoilt for excellent choices-the one and only failure -restaurant meals over price -setting great but meals not memorable experience. But I feel a excellent hotel Impossible to list all the good points A wonderful place to be stranded with a love ones/family A library would compliment or reading room-with a picture gallery with a local history journal
5 out of 5
for Everyone
by Nancyfrom Connecticut, USA

Outstanding hotel with a view of the Matterhorn

Posted Aug 9, 2013
Pros: Everything! We'll be back!
Cons: Nothing!
Location: Great hiking trails, a fabulous spa, lovely restaurants, and shopping in nearby Zermatt are all readily available.
After the train ride up the mountainside from the picturesque village of Zermatt and a short tram ride from the station, we arrived at the one-of-a-kind, five-star hotel with beautiful accommodations and breathtaking views of the Matterhorn. Our charming room with detailed woodwork and walls of floral fabric, featured two balconies, both with an incredible view of the mountain. The tranquil setting, far from cars and buses, encouraged rest and relaxation. Seemingly limitless numbers of hiking trails were available from the resort or by taking the train to other stations on the Gornergrat railway. After a day of hiking, the "world's highest outdoor pool" provided relief with it's constant temperature of 95 degrees and multiple forms of bubbling action. The unique grotto in the spa area featured saline baths and waterfalls. We enjoyed dinners at Ristorante al Bosco and the breakfast buffet each morning. The beauty of the Matterhorn cannot be overstated. We left with wonderful memories of the Matterhorn at sunrise, the Matterhorn at sunset, the sky above the Matterhorn filled with thousands of stars, the alpine meadows lined with trails within site of the Matterhorn, and lying in the bubbles in the pool with a view of the Matterhorn. The lovely accommodations, the peaceful environment, and the beautiful location blended luxury and nature into a fabulous experience!
5 out of 5
for Everyone
by A verified traveler


Posted Jul 7, 2013
Pros: ホテルの施設の素晴らしさと、フレンドリーな対応。
Location: 最高です。
広い部屋、どこにしまおうか迷うほどのクローゼットの数。ふかふかのスリッパ。どれもこれも快適でした。4日滞在しましたが、立地、ホテルの対応ともに素晴らしいものでした。 ツェルマット到着時の登山鉄道での移動の際、ホテルのサービスを受けられることを知らず、重い荷物を自分たちで運んでしまった。事前にここからサービスを受けられることを知っていればと思いました。
5 out of 5
for Couples
by A verified travelerfrom milano, italia

Hotel Riffelalp Zermatt - posizione unica

Posted Jul 26, 2011
L'hotel è veramente bello sia come edificio sia come posizione, in mezzo ai boschi, di fronte al Cervino. Le camere sono splendide, specie quello nella zona chiamata Chalet. La colazione è abbastanza ricca e al ristorante al Bosco la cena è buona e l'ambiente veramente bello. la posizione è ideale per le passeggiate e per ammirare le monagne. A Zermatt si scende con il trenino o a piedi, ma ci vuole circa un'ora. Il prezzo del soggiorno è alto ma la bellezza complessiva fa superare l'ostacolo!
4 out of 5
for Families
by A verified travelerfrom Jpan

Location was excellent but it was overpriced

Posted Jul 22, 2011
Although the weather was not very nice, we could enjoy the view of Matterhorn very much!! Very good location with a relaxing atmosphere. You can also enjoy the view of Matterhorn from outdoor pool! However, if it rains, there is nothing to do around the hotel and the value becomes really low. What is disappointing was that we had to pay for the train fare to and from the hotel except for one return ticket. If you stay more than two nights, you have to pay for the train fare every time you go out of the hotel during the stay. This is the 5 star hotel! I have never expected to pay for the transport to go shopping at Zermatt during our stay.