Hotel Matthiol

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Luxury
VIP Access
4.5 star property
9.6

Exceptional

Alpine sanctuary with spa retreat

Sweeping mountain vistas frame the full-service spa offering hot stone massages and mud baths. The on-site restaurant serves outstanding meals, praised as a "hidden jewel." Nearby hiking trails beckon while the Matterhorn looms majestically, visible from bathtubs in select rooms.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Bar

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Room options

View all photos for Standard Double Room

A bedroom with a large bed, a wooden ceiling, a desk with a chair, and a window with curtains.

Standard Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, bedside tables, a small side table, and a potted plant.

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Mountain View (Spa Double Room)

A bedroom with a large bed, a wooden ceiling, a bathtub, and a window with curtains.

Double Room, Mountain View (Spa Double Room)

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

A modern hotel room with a large bed, bedside tables, and a built-in bench.

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Zermatt is home to Hotel Matthiol. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the sledding. Visit our Zermatt travel guide
Map
Moosstrasse 40, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    1 min walk - 0.0 miles
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Furi - Riffelberg
    1 min walk - 0.0 miles
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Furi Ski Area
    1 min walk - 0.0 miles
  • Zermatt-Furi Gondola
    9 min walk - 0.5 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    1 min drive
  • Sion (SIR)
    75 min drive

Restaurants

  • Elsie Bar
    17 min walk
  • Hotel Post Zermatt
    65 min drive
  • Brown Cow Pub
    65 min drive
  • Old Zermatt
    14 min walk
  • Stefanie's Creperie
    19 min walk

About this property

Hotel Matthiol

  • Luxury hotel near Zermatt-Matterhorn Ski Paradise
  • Consider a stay at Hotel Matthiol and take advantage of a terrace, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like hiking/biking, snowshoeing, and ice skating. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
  • Additional perks include:
    • Free train station pick-up, bike rentals, and babysitting (surcharge)
    • A front-desk safe, concierge services, and tour/ticket assistance
    • A living plant wall, a porter/bellhop, and helicopter/airplane tours
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Hotel Matthiol boast thoughtful touches such as premium bedding and bathrobes, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with showers and free toiletries
    • 31-inch flat-screen TVs with cable channels
    • LED light bulbs, refrigerators, and tablet computers

Similar properties

Exterior
Hotel Monte Rosa
Zermatt City Centre
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 262 reviews
$362 nightly
The price is $385
Oct 9 - Oct 10
Total with taxes and fees
Hotel Monte Rosa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 14 and May 9.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Hotel Matthiol pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Matthiol?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Matthiol on Oct 4, 2026 start from $393, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Matthiol?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Matthiol?

Check-out is at noon.

Does Hotel Matthiol provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 900 per person applies.

Where is Hotel Matthiol located?

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi - Riffelberg. Furi Ski Area and Zermatt-Furi Gondola are also within 10 minutes. Zermatt Gornergratbahn Station is 23 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Matthiol Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 449 out of 558 reviews
Rating 8 - Good. 88 out of 558 reviews
Rating 6 - Okay. 10 out of 558 reviews
Rating 4 - Poor. 9 out of 558 reviews
Rating 2 - Terrible. 2 out of 558 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here! We loved using the sauna and steam room after a long day of hiking. The room was very clean, cozy, and comfortable. We would definitely stay here again!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!!!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Great location, fabulous food and the staff were so incredibly kind.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and helpful
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Matterhorn, very responsive stuff, delicious breakfast. Highly recommended
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful property with views of Matterhorn.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend for romantic getaway
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Rooms are very clean and very alpine chic without being kitschy. Great location to ski lifts and hike to gornegrat. A little further location from town, which it’s easy to walk there or take the local shuttle. Hotel has a shuttle for transporting you and your luggage from the train, which is super helpful. Breakfast is wonderful! Loved Zermatt. All in all a truly wonderful stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The place is super clean super well serviced friendly staff they carried our heavy luggage to the room very good breakfast and dining option one of the top standards in Europe
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and friendly boutique hotel, nice and free spa facilities
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony View of Matterhorn - Could not beat waking up to this. All Hotel facilities were great, room - breakfast - ski room And staff were helpful from the time we booked to when we checked out - Could not recommended this place more
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all around. Great location, friendly and helpful staff. Enjoyed the breakfast and the bar for a drink and light snack.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and wished we could have stayed longer! Excellent service and hotel!!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was very beautiful with wonderful staff!
Stayed 8 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the staff were very nice and kind. Maybe I am used to US hotel services but it felt very customized and catered to us. You can see the Matterhorn from the room if you book the mountain view room. it's mostly the top of the mountain. You can actually see it better if you walk out towards the bus station. The food was great. Really delicious. The breakfast buffet was amazing too and you can get fresh squeezed orange juice and egg dishes made to order. I highly recommend this hotel even though it's a 10-15 minute bus ride to get there. They have shuttle service from the train station on check in / check out days. On your way up to the hotel if you walk, you have a beautiful view of the Matterhorn.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Very posh,clean,inviting, and relaxing. Excellent services. Breakfast was perfect with everything fresh and delicious. We had a wonderful stay.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area, the facilities and the staff were outstanding.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic stay - we wanted a smaller hotel feel in the alpine area. Service was amazing!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and great staff. Will return if back in Zermatt.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
I had a relaxing stay at this hotel and would book here again in a heart beat :). Great customer service in a perfect location
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super kind and helpful, great dining, beautiful view of the Matterhorn, great room well appointed and clean. Wonderful time in Zermatt!
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel!! The property is stunning, the staff are all insanely friendly and helpful, the food is amazing, and there are lots of amenities! Would definitely come back again!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

Amazing stay with great staff and exceptional service
Stayed 2 nights in Dec 2023