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Hotel Matthiol

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Front of property
Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) | Balcony
Front of property
Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) | 1 bedroom, premium bedding, minibar, in-room safe
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Overview of Hotel Matthiol

VIP Access

Hotel Matthiol

4.5 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Bar
Map
Moosstrasse 40, Zermatt, VS, 3920

Explore the area

  • Popular LocationForest Fun Park7 min walk
  • Popular LocationZermatt-Furi Gondola8 min walk
  • Popular LocationMountaineers Cemetery15 min walk
  • AirportSion (SIR)75 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Zermatt

Hotel Matthiol is located in Zermatt. Matterhorn Museum and Saaser Museum are cultural highlights, and some of the area's activities can be experienced at Zermatt-Matterhorn Ski Paradise and Zermatt-Furi Gondola. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as sledding.
Visit our Zermatt travel guideOpens in a new window
Map

What's nearby

  • Forest Fun Park - 7 min walk
  • Zermatt-Furi Gondola - 8 min walk
  • Mountaineers Cemetery - 15 min walk
  • Matterhorn Museum - 16 min walk
  • Riffelberg Express Gondola - 31 min walk

Getting around

  • Zermatt Station - 1 min drive
  • Sion (SIR) - 75 min drive

Restaurants

  • Elsie's Bar - 17 min walk
  • Old Zermatt - 14 min walk
  • Schmuggler-Höhle Zermatt - 9 min walk
  • Take it Döner - 16 min walk
  • Bergrestaurant Blatten - 12 min walk

About this property

Hotel Matthiol

4.5-star luxury hotel
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Hotel Matthiol. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a Swedish massage at the onsite spa. Be sure to enjoy a meal at the onsite local cuisine restaurant. Enjoy the health club, as well as activities like hiking/biking, snowshoeing, and ice skating. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
Additional perks include:
  • Free train station pick-up, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Coffee/tea in the lobby, an elevator, and helicopter/airplane tours
  • Concierge services, luggage storage, and smoke-free premises
  • Guest reviews give good marks for the helpful staff and location
Room features
All 33 rooms boast comforts such as premium bedding and bathrobes, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 31-inch flat-screen TVs with cable channels
  • LED light bulbs, refrigerators, and tablet computers

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Ice skating
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Slippers
  • Towels

Entertainment

  • 31-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Similar properties

Policies

Check-in

Check-in from 3 PM - 10 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 24 to June 8:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Matthiol
Hotel Matthiol Zermatt
Matthiol
Matthiol Zermatt
Hotel Matthiol Hotel
Hotel Matthiol Zermatt
Hotel Matthiol Hotel Zermatt

Frequently asked questions

Is Hotel Matthiol pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much does it cost to stay at Hotel Matthiol?

As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at Hotel Matthiol on Jun 20, 2023 start from $330.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Matthiol?

This property doesn't offer parking.

What time is check-in at Hotel Matthiol?

Check-in is from 3 PM - 10 PM.

What time is check-out at Hotel Matthiol?

Check-out is at noon.

Does Hotel Matthiol provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 900 per person applies.

Where is Hotel Matthiol located?

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Matterhorn glacier paradise, and Zermatt - Furi. Furi - Riffelberg and Furi Ski Area are also within 5 minutes. Zermatt Gornergratbahn Station is 23 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 23 minutes.

Hotel Matthiol Reviews

Hotel Matthiol Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 332 out of 432 reviews" "
" "10 - Excellent 77%
Rating 8 - Good. 80 out of 432 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 10 out of 432 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 8 out of 432 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 2 out of 432 reviews" "
" "2 - Terrible 0%

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just magical!

10/10 Excellent

CHIEN HUNG, Singapore

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Matthiol is a good place to stay with. Walking distance approaching 20mins from the nearer station. Of course, they are also providing friendly staff to pick up you from the nearer station. weather is super good during my stay with Hotel Matthiol. Hope i can have free time to visit Zermatt again in soon.
Stayed 2 nights in Aug 2022

8/10 Good

Karen

Stayed 2 nights in Sep 2022

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing had so many options and it was included in your room stay! Everyone on the staff was so helpful, friendly, and welcoming. I can't wait to come back again!
Stayed 2 nights in Sep 2022

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity and tasteful design
An absolutely wonderful stay! The boutique hotel is tastefully designed, located in a quiet spot (a bit far from the centre of Zermatt but perfect if you like serenity), a very nice and accommodating staff. Highly recommended!
Stayed 2 nights in Sep 2022

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible- a business partner and I came here on a whim after work in Germany without much expectation. This lodging, staff, hotel, and surrounding town was absolutely unreal. It was like stepping into a fairy tale waking up to see the sun on Matterhorn, but in a 5 star hotel with service to boot. HIGHLY recommend- I will be returning to this exact hotel in the future with my wife.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sara

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel. Absolutely loved our stay. Would highly recommend for a getaway in Zermatt.
Stayed 7 nights in Aug 2022

10/10 Excellent

Robert

Traveled with group
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Tianang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and new. What makes the hotel standing up more is the first class hospitality the staff provided. They contacted me way before the travel giving information on shuttle pick up from the train station and restaurant reservations. When I arrived their spa a few minutes before the closing, they made exception to allow me stay 30 minutes longer. I accidentally left my favorite hat on the shuttle when I departed, Nuno shipped the hat to the US to my home. It really made me feel so welcomed and taken care of. Highly recommend Hotel Matthiol to anyone staying at Zermatt.
Stayed 1 night in Jun 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an exceptional hotel in every way. Looking forward to stay here again.