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Hotel Alpina

Photo gallery for Hotel Alpina

Property grounds
Triple Room | In-room safe, desk, cribs/infant beds, free WiFi
Daily buffet breakfast (CHF 25.0 per person)

Overview of Hotel Alpina

Hotel Alpina

8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
5 Englischer Viertel, Zermatt, VS, 3920

Explore the area

  • Popular LocationMountaineers Cemetery2 min walk
  • Popular LocationMatterhorn glacier paradise2 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk
  • AirportSion (SIR)73 min drive

Room options

About this area


Located in Zermatt, Hotel Alpina is in the mountains. Travelers looking for local activities can try Forest Fun Park and Golf Club Matterhorn, while those looking to experience a bit of culture can stop by Matterhorn Museum. Spend some time exploring the area's activities, including ski runs, cross-country skiing, and ski lifts.

What's nearby

  • Matterhorn Museum - 2 min walk
  • Mountaineers Cemetery - 2 min walk
  • Matterhorn glacier paradise - 2 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Zermatt-Furi Gondola - 11 min walk

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk
  • Sion (SIR) - 73 min drive


  • Brown Cow - pub - 2 min walk
  • Elsie's Bar - 2 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 3 min walk
  • Harry`s Ski Bar - 2 min walk
  • Little Bar, Schwander Kirsten - 3 min walk

About this property

Hotel Alpina

Hotel in the mountains
Located close to Matterhorn Museum and Forest Fun Park, Hotel Alpina provides a terrace, a garden, and a library. Active travelers can enjoy ice skating, hiking/biking, and sledding at this hotel. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a front-desk safe, and smoke-free premises
  • Tour/ticket assistance, free newspapers, and outdoor furniture
  • Luggage storage
  • Guest reviews give good marks for the breakfast
Room features
All 23 rooms offer amenities such as free WiFi, safes, and espresso makers.
More conveniences in all rooms include:
  • Tubs or showers, hair dryers, and soap
  • Cribs/infant beds, heating, and daily housekeeping


English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: CHF 25 for adults and CHF 12 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Crib (surcharge)


  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance


  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace


  • No elevator


  • Smoke-free property

Room amenities


  • Crib (surcharge)


  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper


  • 66-cm TV

Food and drink

  • Espresso maker


  • Desk
  • Heating
  • Safe

Similar properties



Check-in from 3:00 PM - 9:30 PM
Late check-in subject to availability


Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.
Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 (issued within 24 hours before arrival) or proof of COVID-19 recovery within 6 months before check-in to access the property's public areas, including the restaurant.

Access methods

Staffed front desk


Pets allowed for an extra charge of CHF 65.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 20 per night

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25.0 for adults and CHF 12.00 for children
  • Pet fee: CHF 65.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 65.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alpina?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Hotel Alpina on Jun 19, 2023 start from $204.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alpina?

This property doesn't offer parking.

What time is check-in at Hotel Alpina?

Check-in is from 3:00 PM - 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Check-out is at 11:00 AM.

Where is Hotel Alpina located?

Situated in the mountains, this hotel is within a 15-minute walk of Matterhorn Museum and Forest Fun Park. Zermatt Gornergratbahn Station is 7 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.




Rating 10 - Excellent. 66 out of 116 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 38 out of 116 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 5 out of 116 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 2 out of 116 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 5 out of 116 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




10/10 Excellent


Stayed 2 nights in May 2023

6/10 Okay


Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is excellent. Staff are friendly. Surrounding area is very convenient. However, we suffered several power cuts in the early mornings. There was no landline in the ooms. When we reported to the reception which was in the next building.We were told because the hotel was too old, the electricity system was unable to support many guests using the electrical equipment at the same time. Another problem was poor soundproof of the rooms. We were waken up at night by nextdoor neighbour's coughing and snoring. Otherwise, it was a lovely 3 star hotel.
Stayed 2 nights in May 2023

2/10 Terrible


Stayed 3 nights in May 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good


Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
excellent breakfast is surprising.
Stayed 2 nights in May 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities
charming and cozy!! the hotel is perfectly locating from everything in the town. the staff was very friendly and the rooms were very clean! the building itself is very old, so it has a rustic vibe — lots of old pictures from Switzerland years and years ago! our room had a private balcony with a view of the Matterhorn, but from the way the hotel is facing, i think every room had the possibility of seeing it — which is a fantastic bonus! loved staying here, i’ll be thinking about this place for a long time. ❤️
Stayed 1 night in May 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for shops and transit.
Stayed 1 night in Apr 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Alpine is a hidden gem! Not fancy, but quiet and a few minutes walk from anywhere in Zermatt. We were there skiing and within a few minute walk, I was able to catch a bus to transport me to the primary ski lifts around the town. Taxi services were plentiful if you prefer a private transfer to the lifts for $20 Francs. The hotel property serves a wonderful (included breakfast) every morning! They served eggs, bacon, sausage, expresso, capacino, had a variety of tea, wonderful breads and jams, as well as traditional meat and cheese items. The property is located right near the biggest Zermatt church which made it easy to find from anywhere in town with the large steeple. Extremely quiet hotel. For the price, I definitely recommend and will stay here again.
Stayed 11 nights in Mar 2023

10/10 Excellent


Stayed 5 nights in Mar 2023

10/10 Excellent


Stayed 2 nights in Feb 2023

General hotel information

Reasons to Book
Property & Room Cleanliness
5 Englischer Viertel, Zermatt, VS
Structure Type