“Soggiorno di 4 notti, dal 13 al 17 settembre.
Arrivo.
All'orario di check-in concordato con quindici giorni di anticipo, il portone era chiuso. Per entrare serviva un codice che non mi era mai stato comunicato. Nessuno ha risposto al campanello e il numero di telefono della struttura pubblicato su Expedia non era collegato. Sono entrato solo perché altri ospiti sono usciti in quel momento.
Personale.
Non c'era nessuno alla reception. Le chiavi della mia camera erano lasciate sul bancone……
“We booked 2 double bed room and they gave us one room that squeezed in a double bed and a bunk bed that left us no space to walk or open the luggage. The other room is bigger but hey I only booked a double bed room, not a double bed, a bunk bed, and one folding single bed. Anyways, the reception told me they gave the other double bed rooms to other people and have no correct rooms for us. We had to all squeezed into the bigger room for 2 nights.
The reception is rude and not even understand……
“⭐️ Beautiful hotel in the heart of Palermo — but think twice about driving!
The hotel itself is beautiful and perfectly located in Palermo’s historic centre, with easy access to the nightlife, sights and cruise port. Our room was huge, with a separate bedroom and living/family-room area, and had everything we needed. We would absolutely stay here again.
My biggest caution is arriving with a rental car. The hotel is within the ZTL, and Google Maps struggled to navigate us through the extremely……