克雷特特莱 3 星级酒店, $86 起

“Good”

“There was no power and it was too late to book elsewhere. We were in town for a conference so it was a quick trip but we booked here for the breakfast. There was no breakfast other than some fruit on a table. Understandable since there was no power however, they did not offer us any compensation. The heat wore off and some of our group asked for more blankets, no staff came and brought blankets or snacks or drinks to make the accommodations better since there was no lighting, no vending, no……

“Pool was freezing. The only reason we got the room was to swim and could not enjoy that”

“I booked a room for 2 nights and right after I checked in the hotel lost partial power and we had no heat, no tv, no microwave, no WiFi and even though they have a kitchenette no dishes, no cookware or cutlery! I called twice to request at the very least a partial refund and I even spoke to a manager who said they would call me but they never did, I get that the power outage was not their fault but they definitely didn’t help me with a refund!”

“The room was nice and breakfast was good, but when we went to go to the pool, it was down. The front desk said it would be closed for the duration of our stay and that there was no chlorine. We traveled with 7 children and chose this hotel with the pool for a reason. We were very disappointed, especially because a lack of chlorine in the pool is completely preventable. No communication at check in regarding the pool. It felt dishonest. ”

“Room was very cute and the jacuzzi tub was great! Was able to easily chat with staff t text and they responded very quickly”