“Good stay in average, great staff, delicious breakfast, convenient location. Room was ok, carpet was dirty. Claimed in the front desk, but nothing was done about it.”
“This is a large hotel, well run with basic rooms, well maintained, clean and well run. Breakfast (buffet) is large.
The hotel is "family friendly", which means that some parents take leave of their parenting obligations and the hotel becomes noisy and loud, particularly at breakfast.
The young staff running the front desk are helpful, well-trained, professional and smart.”
“Hotel con pobre mantenimiento; las habitaciones no cuentan con calefacción; piscina temperada con bajo nivel de mantención (incluso peligrosa); nivel de atención del personal pobre, casi malo; problemas con el manejo de los horarios de desayuno; en fin , no volvería; lo único rescatable, la ubicación.”
“nous avons fait des visites sur les conseils du gérant, le tour du volcan, un tour en bateau des lacs et des randonnées pour admirer les cascades. le personnel est vraiment gentils ”
“It’s an ok place to stay for a night. Not a great place and not a particularly good deal for the money. The owner and staff were nice, but the impression was that the town and place are still struggling to survive after the pandemic. There are probably better options in Puerto Varas. ”