“I stayed at Hotel Sapphire for one night last week, and unfortunately the experience fell below expectations.
The first room had an unpleasant smell and no hot water. We were moved to a better room, but the next morning there was again no hot water, which was particularly disappointing for such a basic hotel service.
Breakfast was fairly average, and many of the staff appeared to be trainees or interns, which may have contributed to the inconsistency in service.
My wife and I also used the……
“Clean spacious rooms. Very friendly and welcoming staff. Check-in and check-out were very smooth. Close to almost all activities you would want to do in Mombasa. Totally recommended.”
“Terrible. Nothing's works and the entire hotel is not maintained with old rusting features. The hotels rooms are very noisy all the way till 3am as there are on going parties every day. I was not able to sleep till after 4am everyday. Terrible experience. I would not recommend this hotel.”
“A wonderful boutique hotel, in the heart of Mombasa.
This place is pristine: Room, restaurant, and all other amenites.
All i know is that when in Mombasa, Premium Inn will be my first Choice.
The staff is better trained than that of 5 star hotels. If you're in Mombassa for business, Premium inn is the place to be.
The staff is better trained than that of 5 star hotels. If you're in Mombassa for business, Premium inn is the place to be.”