“Staff are very friendly and breakfast was great! The room we were in was fairly clean, the toilet seat wasn't fixed properly and kept sliding off. There was dust bunnies under the radiator and we were only given two tissues in the holder for our two night stay for a family of four (but 100% positive we would have been given more if requested as staff were lovely) The shower only had two temperatures scolding hot or cold was difficult to find a decent temp. Overall the room itself is not 5 star……
“Everything was great and any problems were sorted very promptly. The spa had fewer facilities from before like the extra jaquizi shoots and full shoot fountain in water which now I believe u need to pay extra, apart from that great pool sauna and steam”