“The staff was very kind and helpful! Unfortunately, I can’t rate this hotel high though because the room was very old and smelled very musty and like a wet dog. Also, our bathroom was quite dirty and even had a part marked with tape on the floor where water was coming up through the floor. On Expedia, this hotel is described as a four star hotel… I’m not sure how it meets those standards. There isn’t even a tea kettle, air conditioning, or heating in the room. We did not visit the pool, so I……
“We reserved the superior suite. Once I stepped into the room, the entrance and bathroom smelled of cigarette smoke. The rest of the suite was okay. We told the reception and thought it'll get taken care of. We returned hours later, and the cigarette smell was still there. We went to the reception again, and were told they already sent the cleaning staff to check. Well, it seemed to me nothing was done. I'm not even sure how this can happen. How can the staff not notice this? And then putting……