“The plough inn was very helpful when I booked the wrong night and needed to change it, the plough could have just kept the money but agreed to the change. The room and bed were comfortable, the shower however didn’t work properly, it was a small matter overall in our stay. Breakfast was excellent staff very helpful.”
“The experience at Ribby Hall Spa Hotel is incredible. It did let us with a few things which I think are fixable and I hope this feedback can help improve the service.
First of all, the indoor and outdoor spa is amazing, well paced and never feels too busy, however I will say the amount of wasps in the outdoor area, including flying around in the bar and quite literally hovering and crawling around the hot tubs is a concern and was a big let down for such an amazing venue.
A member of staff……