“Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can……
“Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can……
“Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!”
“Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!”
“We like this hotel very much.To choose right and good hotel would enhance travel expenses.we feel the hotel's staff knows what you need and serve more than you expect.
Try your best to stay with them.You wound get what you expect.”
“We like this hotel very much.To choose right and good hotel would enhance travel expenses.we feel the hotel's staff knows what you need and serve more than you expect.
Try your best to stay with them.You wound get what you expect.”
“Awesome hotel with friendly staff, a beautiful and spacious room, an incredible location and great common rooms overlooking Lake Lugano. Would highly recommend to others. ”
“Awesome hotel with friendly staff, a beautiful and spacious room, an incredible location and great common rooms overlooking Lake Lugano. Would highly recommend to others. ”
“Amazing team, the restaurants were exceptional as well as the breakfast with so many options and the rooms and attention was the best we ever had. They clean our room every two hours amazing service. Every activity you want to do on the lake they organized for you and they are very professional and communicative. The staff js friendly and make your stay memorable. The rooms are big and comfortable and brand new. We stayed for our honeymoon and can’t wait to come back. Thank you Villa Lario for……
“Amazing team, the restaurants were exceptional as well as the breakfast with so many options and the rooms and attention was the best we ever had. They clean our room every two hours amazing service. Every activity you want to do on the lake they organized for you and they are very professional and communicative. The staff js friendly and make your stay memorable. The rooms are big and comfortable and brand new. We stayed for our honeymoon and can’t wait to come back. Thank you Villa Lario for……