Excellent location within walking distance of basically everything, but I got stuck in what they called a 'twin' room on my first night in spite of booking a double because, when you book a double on Expedia, apparently it's only put through as a 'request' and I had the phrase 'Subject to availability' thrown in my face several times. This 'twin' room was essentially the dead space at the top of the stairs that they had somehow managed to squeeze two single beds into, but even some of the space in the room itself wasn't usable because of an additional four steps shortly after getting through the door. The bathroom was so tiny that you couldn't even sit on the toilet properly because the pipe from the sink was in the way. I made sure I was moved to a proper room the following morning, and it was a vast improvement. Not huge by any means but clean, with a good sized bathroom and a very comfortable bed. Tea/Coffee machine in Reception that was free to use until noon was a welcome addition, and there was some handy bits and pieces you could pick up like maps and mini-cards with details of all the attractions you could visit.

My stay at the Novotel was amazing, the day I checked in I was having trouble with my credit card. They gave me a day to solve the problem and I’m so grateful. My partner and I rented bikes for the day which was nice. The hotel was very clean and very quiet. Will come back sometime in the future!

Super friendly staff. They had recently gotten COVID tested to ensure safety for guests. They upgraded me to one of their nicest rooms. They even respected my request not to have any cleaning staff come for room servicing to minimize my exposure to people.