Encanto Acapulco

Bayside resort with 2 restaurants and a full-service spa

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Where to?

Dates

October 2025

27

November 2025

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

1 bedroom, premium bedding, minibar, in-room safe

Panoramic Room, 1 King Bed, Sea View | Terrace/patio

Deluxe Room, 1 Bedroom, Private Pool, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Encanto Acapulco offers ocean views and comfort. Refresh with facials or hot stone massages at Spa Mar Abierto, then enjoy Mexican dishes at two restaurants. The property features a swim-up bar, sun-drenched outdoor pool with loungers, and free WiFi in all rooms.

VIP Access

Wonderful

Popular amenities

Hot Tub
Bar
Pool
Breakfast available
Gym
Room service

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Room options

Check availability for these dates

Tonight

Oct 27 - Oct 28

Tomorrow

Oct 28 - Oct 29

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Ocean Balcony Suite - King

Wonderful

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

LCD TV

Pillow menu

Renovated in 2024

Blackout drapes/curtains

656 sq ft
Sea view
Sleeps 3
1 King Bed

Deluxe Room, 1 Bedroom, Private Pool, Ocean View

Wonderful

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Private pool

Air conditioning

LCD TV

Pillow menu

Renovated in 2024

1227 sq ft
Ocean view
Sleeps 2
1 King Bed

Comfort Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

LCD TV

Pillow menu

Renovated in 2024

Blackout drapes/curtains

656 sq ft
Ocean view
Sleeps 4
2 Double Beds

Panoramic Room, 1 King Bed, Sea View

Exceptional

Highlights

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

LCD TV

Pillow menu

Renovated in 2024

Blackout drapes/curtains

1001 sq ft
Sea view
Sleeps 2
1 King Bed

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About the neighborhood

Jacques Cousteau 51, Fraccionamiento Brisas del Marques, Acapulco, GRO, 39887

What's nearby

Punta Diamante Beach - 6 min drive - 2.6 miles
Icacos Beach - 6 min drive - 3.1 miles
Arena GNP Seguros - 8 min drive - 4.4 miles
Condesa Beach - 10 min drive - 5.4 miles
Papagayo Beach - 11 min drive - 6.5 miles

Getting around

General Juan N. Alvarez Intl. Airport (ACA) - 15 min drive

Restaurants

‪Zibu - ‬4 min drive
‪Sí Señor Acapulco - ‬8 min drive
‪Praya - ‬8 min drive
‪Sirocco - ‬4 min drive
‪Hotel Encanto - ‬5 min walk

About this property

Encanto Acapulco

Luxury boutique resort located near Arena GNP Seguros with rooms refurbished in 2024

Located close to La Quebrada Cliffs, Encanto Acapulco provides a swim-up bar, a poolside bar, and a free daily manager's reception. Indulge in a deep-tissue massage, aromatherapy, and a manicure/pedicure at Spa Mar Abierto, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. In addition to a terrace and a garden, guests can connect to free in-room WiFi.

Additional perks include:

An outdoor pool along with sun loungers, pool umbrellas, and a swim-up bar
Free valet parking
Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
Babysitting (surcharge), a banquet hall, and a front-desk safe

Room features

All guestrooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.

Extra amenities include:

Children's slippers and travel cribs
Bathrooms with rainfall showers and free toiletries
42-inch LCD TVs with streaming services and premium channels
Furnished balconies or patios, wardrobes/closets, and daily housekeeping

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Pool
Spa
Pet friendly
Parking included

$310 nightly

Nov 4 - Nov 5

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Shopping center shuttle (surcharge)
Free covered valet parking on site

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 35 to 55 for adults and USD 20 to 40 for children
2 restaurants
A bar/lounge
A poolside bar
A swim-up bar
Free daily manager's reception

Restaurants on site

Restaurante Origen
RestauranteTerraza

Things to do

Full-service spa
Health club
Hot tub
Library
Outdoor pool

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool
Travel crib

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

Business center
Conference center (1,018 square feet of space)
Meeting rooms

Outdoors

Garden
On the bay
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool access ramp on site
Pool hoist on site
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

More

2 buildings
5 floors
At least 80% of food locally-sourced
Banquet hall
Beaux Arts architecture
Built in 2009
Designated smoking areas
Local artist showcase
No plastic water bottles
Renovated guestrooms - January 2024
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Children's slippers
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch LCD TV with premium cable channels
iPod dock
Streaming services

Food and drink

24-hour room service
Champagne service
Minibar

More

Air conditioning
Desk
Free local calls
Free long-distance calls
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 35 to 55 for adults, and USD 20 to 40 for children
Airport shuttle fee: USD 90 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Children under 11 years old are not allowed in the swimming pool without adult supervision

Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encanto Acapulco

Encanto Hotel

Hotel Encanto Acapulco

Encanto Acapulco Hotel

Encanto Acapulco Resort

Encanto Resort

Hotel Encanto

Encanto Acapulco Resort

Encanto Acapulco Acapulco

Encanto Acapulco Resort Acapulco

Frequently asked questions

Does Encanto Acapulco have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Encanto Acapulco?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Encanto Acapulco on Oct 28, 2025 start from $264.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Encanto Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Encanto Acapulco?

Valet parking is free at this property.

What time is check-in at Encanto Acapulco?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Encanto Acapulco?

Check-out is at noon.

Does Encanto Acapulco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.

Where is Encanto Acapulco located?

Located in Brisas del Marqués, this luxury resort is within 9 mi (15 km) of Arena GNP Seguros, Forum de Mundo Imperial, and La Quebrada Cliffs.

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Encanto Acapulco Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Verified traveler

Oct 18, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Acapulco!

Warm service and the best views of the Acapulco Bay! Origen restaurant is a must!

Stayed 3 nights in Oct 2022

10/10 Excellent

Julian

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities

.

Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriela

May 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing experience the property has great view and the service is excellent!!

Stayed 2 nights in May 2023

10/10 Excellent

Magally

Jun 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent!

Stayed 2 nights in May 2024

10/10 Excellent

nathan

Mar 2, 2023

Liked: Staff & service, amenities, property conditions & facilities

Staff is excellent! The location is great and the views are truly amazing! The breakfast food options are great but the dinner menu has room for improvement but the vibe is five stars. The villas are definitely worth the money and the pool area was spectacular. Overall Encanto is great property!

Stayed 5 nights in Feb 2023

10/10 Excellent

Isaac

Dec 26, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

amazing

6/10 Okay

Diego

May 13, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The service is friendly but really slow

Stayed 2 nights in May 2024

8/10 Good

Richard

Apr 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My recent stay at Encanto Hotel in acapulco following the aftermath of Otis left me with mixed feelings. The property has impressively restored the hotel, but certain aspects of my experience gave me pause. The restoration efforts undertaken by the property post-Otis cannot be overlooked. The hotel has done a commendable job in bringing the property back to its former glory, which is truly praiseworthy. However, I was disappointed by the prevalence of hidden fees, particularly the daily service charges that were not explicitly communicated upfront. I paid more in service charges and tips than the costo of food and beverage. Additionally, the lack of complimentary in-room coffee in the mornings was somewhat surprising and felt like an inconvenience. Moreover, the inconsistency in service was evident during my visit. On multiple occasions, I found myself having to actively seek out waitstaff at the pool area, which detracted from the overall relaxation and enjoyment of the facilities. Attention to detail seemed lacking in some areas, and I believe this is an aspect that could be improved upon. While the hotel's restoration efforts are commendable, the issues of hidden fees, service inconsistencies, and attention to detail detracted from what could have been a more enjoyable stay. I hope that these areas can be addressed to enhance the overall guest experience in the future." Overall Rating: 3/5 ⭐️

Stayed 3 nights in Apr 2024

10/10 Excellent

Noely

Oct 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El lugar es muy agradable ,el personal de recepción muy amable , nos recibieron con unos tragos muy originales del estado de Guerrero, las vistas preciosas a la bahía y la puesta de sol fue el mejor escenario, volveremos pronto!

Stayed 1 night in Sep 2025

2/10 Terrible

Rafael

Sep 15, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

La propiedad necesita mantenimiento urgente. Se llama DES Encanto porque llegas con altas expectativas por lo que pagas y termina desencantado. JAMÁS volvería por lo que pagas y lo que ofrece el hotel. Está desproporcionado completamente. Con ese mismo costo puedes buscar una opción que si valga lo que pagas.

Stayed 1 night in Sep 2025

2/10 Terrible

Ursus

Sep 8, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

La alberca terrible. Toda despintada y sucia. El servicio de los meseros muy malos El check inn era a las 3:00 pm y nos dieron la habitación hasta las 4:30 pm.

Stayed 2 nights in Sep 2025

10/10 Excellent

Patricio Eduardo

Jul 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tpdo muy bueno.

Stayed 2 nights in Jul 2025

6/10 Okay

Marcos

Jul 2, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in May 2025

10/10 Excellent

Gabriela

May 26, 2025

Liked: Cleanliness, staff & service, amenities

Nos quedamos sin agua a medio gas njsbonae en la regadera

Stayed 3 nights in Apr 2025

10/10 Excellent

Jose Ramon

May 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2025

8/10 Good

Alejandro

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel que todavía tiene posibilidades de

En general todo el personal muy atento. Hubo algunos detalles, desde tener que mandar a alguien de mantenimiento para arreglar una llave que goteaba, un tubo de la regadera zafado y lo más increible de todo, no tenían cobijas!!! Frente a nuestra alberca hubo un espejo de agua que hoy se ve muy desarreglado y una obra parada que afecta la vista y la decoración. Por último, nos llevamos la sorpresa de que permiten apartar camastros... lo cual no es digno de un hotel de esta categoría.

Stayed 2 nights in Apr 2025

10/10 Excellent

Karla

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Simplemente maravilloso!!

Stayed 1 night in Mar 2025

10/10 Excellent

David

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El hotel es una maravilla. La atención de todo el personal es muy muy muy bueno. Sin duda regresaré como lo hemos hecho antes. Todo el staff nos brindó la mejor de las atenciones. Gracias totales.

Stayed 3 nights in Mar 2025

10/10 Excellent

Jose Ramon

Mar 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Feb 5, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel viejo y sucio

El hotel tenía sábanas y toallas viejas. La habitación tenia una limpieza deficiente, el piso tenía mucho polvo. Pedimos servicio al cuarto y tuvimos infección estomacal por una hamburguesa en mal estado. En general el hotel no tiene mantenimiento y la limpieza fue muy mala. Hace unos años nos había gustado este hotel, pero actualmente ha decaído.

Stayed 2 nights in Feb 2025

8/10 Good

Luis Gerardo

Feb 5, 2025

Liked: Cleanliness, property conditions & facilities

Es una belleza de hotel, sin embargo hay que darle mantenimiento a la alberca. El servicio del mesero de la alberca es pésimo, está enojado, en la cuenta agrega platillos que no pedimos. Es grosero. La habitación es una belleza, faltan amenidades, el jabón es escaso. El servicio del restaurante es lentísimo. Los alimentos muy buenos Amo el hotel! seguiremos visitándolo, ojalá hagan algo con el mesero de la alberca! ,

Stayed 3 nights in Feb 2025

4/10 Poor

María del Rocío

Feb 3, 2025

Liked: Cleanliness, staff & service, room comfort

Decepcionada

Por el precio que pagas esperas mucho, pero en nuestra experiencia faltaron muchas cosas, cuando llegamos (6pm) no tenían nuestra habitación, esperamos como 3 horas y nos la dieron una habitación que tenía fuga de agua y la tele no servía :/ La comida es mala. El hotel es hermoso y el servicio bueno pero le hace falta calidad a las cosas.

Tiene un diseño arquitect�ónico muy cool

La habitación que teníamos
Fue con alberca privada

Stayed 2 nights in Feb 2025

4/10 Poor

FRANCISCO

Dec 28, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Bonito, pero no volveré

El hotel muy bonito y la comida espectacular. Las albercas necesitan mantenimiento. Durante mi estancia pedí una cobija y me dijeron que “no manejaban cobijas” ¿en un hotel? me pareció bastante anormal. Todo lo demás estuvo perfecto hasta nuestro check out. Lo hicieron bastante complicado y hasta ahora me siguen poniendo pretextos para no entregarme mi factura.

Stayed 4 nights in Dec 2024

10/10 Excellent

Amalia

Dec 4, 2024

Liked: Cleanliness

Stayed 1 night in Dec 2024

8/10 Good

German

Oct 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Alimentos un poco malos servicio excelente

Stayed 1 night in Oct 2024

Encanto Acapulco

Choose dates to view prices

Photo gallery for Encanto Acapulco

Reviews

Popular amenities

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Room options

Check availability for these dates

View all photos for Ocean Balcony Suite - King

Ocean Balcony Suite - King

Highlights

View all photos for Deluxe Room, 1 Bedroom, Private Pool, Ocean View

Deluxe Room, 1 Bedroom, Private Pool, Ocean View

Highlights

View all photos for Comfort Room, 2 Double Beds, Ocean View

Comfort Room, 2 Double Beds, Ocean View

Highlights

View all photos for Panoramic Room, 1 King Bed, Sea View

Panoramic Room, 1 King Bed, Sea View

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Encanto Acapulco

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Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Encanto Acapulco Reviews

Reviews

Wonderful

9.4/10

9.4/10

9.2/10

9.2/10

9.0/10

Reviews

10/10 Excellent

Verified traveler

Best in Acapulco!

Verified traveler

10/10 Excellent

Julian