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Overview of Encanto Acapulco

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Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Balcony
VIP Access

Encanto Acapulco

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCapilla Del Atardecer1 min walk
    Popular LocationChapel of Peace5 min drive
    Popular LocationBotanical Gardens of Acapulco7 min drive
    AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)15 min drive

Choose dates to view prices

  • Ocean Balcony Twin Suite

    4.7/5 guest room rating

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Ocean Pool Villa

    4.9/5 guest room rating

    Room amenities

    • 1071 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Ocean Balcony Suite

    4.9/5 guest room rating

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Ocean Designer Suite

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Acapulco

Encanto Acapulco is located in Acapulco. El Rollo Acapulco is a popular attraction and the area's natural beauty can be seen at Icacos Beach and Condesa Beach. Naval History Museum and Barco Palao are also worth visiting. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Capilla Del Atardecer - 1 min walk
  • Chapel of Peace - 5 min drive
  • Bahia de Puerto Marques - 7 min drive
  • Botanical Gardens of Acapulco - 7 min drive
  • Guitarrón Beach - 8 min drive

Getting around

  • AirportGeneral Juan N. Alvarez Intl. Airport (ACA) - 15 min drive

Restaurants

  • RestauranteTerraza — 1 min walk
  • Restaurante Origen — 1 min walk
  • Sirocco — 4 min drive
  • Zibu — 4 min drive
  • Bellavista — 5 min drive
View in a map

About this property

Encanto Acapulco

Luxury Acapulco resort in Brisas del Marqués with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar. All 44 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as premium bedding and down comforters. Free WiFi and iPod docks are standard, as are LCD TVs with satellite channels.
Encanto Acapulco offers 44 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the resort include an outdoor pool and a health club.
Mar Abierto has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking is wheelchair accessible
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–1:00 PM: USD 25-30 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center (1018 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch Smart TV
  • iPod dock
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 30 per person (approximately)
  • Airport shuttle fee: USD 90 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 15 years old are not allowed in the spa

Property is also known as

Encanto Acapulco
Encanto Hotel
Hotel Encanto Acapulco
Encanto Acapulco Hotel
Encanto Acapulco Resort
Encanto Resort
Hotel Encanto
Encanto Acapulco Resort
Encanto Acapulco Acapulco
Encanto Acapulco Resort Acapulco

Frequently asked questions

Can I cancel my reservation for free at Encanto Acapulco and receive a full refund?
Yes, Encanto Acapulco offers free cancellation on select room rates, because flexibility matters! Please refer to Encanto Acapulco cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Encanto Acapulco?
As of Feb 26, 2021, prices found for a 1-night stay for 2 adults at Encanto Acapulco on Mar 10, 2021 start from $218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Encanto Acapulco have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is Encanto Acapulco pet-friendly?
No, pets are not allowed at this property.
How much is parking at Encanto Acapulco?
Self parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Encanto Acapulco?
Check-in is from 3 PM - midnight.
What time is check-out at Encanto Acapulco?
Check-out is at noon.
Does Encanto Acapulco provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.
Where is Encanto Acapulco located?
Located in Brisas del Marqués, this luxury resort is 0.1 mi (0.1 km) from Capilla Del Atardecer and 3.1 mi (5 km) from Icacos Beach. Chapel of Peace and Punta Diamante Beach are also within 3 mi (5 km).
4.6
Wonderful
Rating 5 - Excellent. 269 out of 374 reviews
5 - Excellent 72%
Rating 4 - Good. 74 out of 374 reviews
4 - Good 20%
Rating 3 - Okay. 15 out of 374 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 374 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 374 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Only two restaurants so not many choices. We started off bad with the receptionist! The roooms was nice and the pool was quite!
Stayed 4 nights in Feb 2021

5/5 Excellent

Stayed 2 nights in Jan 2021

4/5 Good

Stayed 2 nights in Dec 2020

5/5 Excellent

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
El encanto was really amazing. The views were spectacular. It felt like I was on a Greek island or in Italy. It was so peaceful.
Stayed 4 nights in Dec 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

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