Does Hotel Palacio Mundo Imperial have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Hotel Palacio Mundo Imperial?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on Jul 20, 2025 start from $111.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Mundo Imperial pet-friendly?

Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of MXN 1500 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Palacio Mundo Imperial?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Are there all-inclusive benefits at Hotel Palacio Mundo Imperial?

Some rate plans available at this resort are all-inclusive.

Where is Hotel Palacio Mundo Imperial located?

This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahía de Puerto Marqués. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Hotel Palacio Mundo Imperial Reviews, Deals & Photos 2025

Similar properties

8/10 Good

Martin Gabriel

Jun 14, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Good food, clean place and friendly staff, safe atmosphere.

Stayed 2 nights in Jun 2025

10/10 Excellent

Amalia

Jun 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good time there

Stayed 1 night in May 2025

10/10 Excellent

Diego

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente Hotel

Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

May 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente

Stayed 1 night in May 2025

10/10 Excellent

Carlos

Apr 5, 2025

Liked: Cleanliness, amenities

Excelente

Stayed 2 nights in Apr 2025

10/10 Excellent

Ivonne Anezki

Mar 15, 2025

Liked: Amenities

Todo excelente

Stayed 1 night in Feb 2025

6/10 Okay

Marcela Galindo

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 2 nights in May 2025

10/10 Excellent

Raul

Mar 27, 2025

Liked: Amenities

Excelente

Stayed 2 nights in Mar 2025

10/10 Excellent

JASON

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind.

Stayed 2 nights in Mar 2025

10/10 Excellent

Kristine

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very close to the airport which is convenient. The rooms were clean and the staff are friendly.

Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The service

Stayed 2 nights in Apr 2025

10/10 Excellent

Rodrigo

Mar 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

good

Stayed 1 night in Mar 2025

8/10 Good

anette

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was ok. The only thing is that I was waiting for the elevator and a housekeeper came and took the elevator along with her cart. There was no room for no one else. I suggest giving the priority to your guest especially if you are waiting on. This happened on the 6th floor.

Stayed 4 nights in May 2025

6/10 Okay

Anik

Mar 17, 2025

Liked: Cleanliness

Disliked: Staff & service

Stayed 2 nights in Mar 2025

4/10 Poor

seferino

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Concert outside my window... Noise was awful.

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

Jimmy

Jan 16, 2025

Stayed 1 night in Jan 2025

6/10 Okay

Fernando

May 9, 2025

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

I’m giving 1 start review for the staff & Service section thank you to the absolutely incompetent service from Erika at the front desk. Let’s do this really short”, I made my booking through Expedia, As soon as I arrived at the hotel, they couldn't find my reservation, they had to dial and finally found it but they mentioned that it would take a while to get to their system so they offered me to wait in the hotel lobby, I mentioned that if I could go to the restaurant to eat while I waited for my reservation to arrive (it's worth mentioning that I had the all-inclusive package) as soon as Erika heard this she said rudely and arrogantly that no, I told her that there was no problem that I would pay for it and after they gave me a discount to which she arrogantly told me no that it wasn't possible, I told her that I would like to speak to her manager which she replied that she was in a meeting, I went straight to the restaurant to try to fix it but they told me that they depended on the Front desk, I returned to the lobby and demanded to speak to the manager and surprise! the manager Ana was always sitting in the concierge right next to the lobby which is why I realized that Erika did not want me to speak to her, Ana kindly was able to resolve everything and I appreciate her efficiency, other minor issues like the room wasn’t ready on a Tuesday and the room key fob wasn’t working.

Stayed 2 nights in May 2025

2/10 Terrible

Raul

Mar 29, 2025

Disliked: Cleanliness, staff & service, amenities

I paid 1250 dollars for two rooms 4 nights expecting it was all inclusive. Got there and they told me it was just for rooms. Even if i made a mistake, asked them how much it would be to pay for 5 adults for food and drinks difference. They said 49000 pesos iqual to 2500 more us dollars which will be double the cost of the rooms. Very expensive. Hotel is not in front of the beach. It is 500 or more meters away from the hotel. We checked the menus and pricing and very expensive. So we decided to leave the hotel every single day to visit beaches. And eat out of the hotel. Basically we just use the hotel to spend the nights. Never used facilities. One day a security guy was almost searching my grocery bag where i had only a coke, milk and sweet bread. He stopped me and started interrogating me about what i had in my bag. It was terrible. I told him it is just a couple of drinks and bread. He said it is our policy no food from outdoors is allowed in the rooms. That is ridiculous. I will never ever comeback to this hotel. I definitely won't recommend it.

Stayed 4 nights in Mar 2025

6/10 Okay

GUILLERMO

Jul 11, 2025

Liked: Cleanliness

Disliked: Staff & service

El hotel tiene un aspecto descuidado, en general. Aunque es cómodo y las habitaciones son amplias. Al momento de hacer check in cobran por "estacionamiento, amenidades del hotel, WiFi" y no recuerdo qué mas, y se niegan a entregar una factura por ese cargo. El valet parking es intransigente y nada amable, y prohíbe a los huéspedes estacionarse en los cajones de estacionamiento en el nivel del lobby, argumentando que dichos cajones son "para ellos". Hay mejores opciones en Acapulco

Stayed 1 night in Jul 2025

10/10 Excellent

JACOBO

Jun 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

el Personal en general muy amable, Excelente desayuno

Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Jun 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Jun 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Todo bien, solo afecto el clima

Stayed 2 nights in Jun 2025

8/10 Good

Ivette

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Estuvo bien. Buen desayuno

Stayed 3 nights in Jun 2025

10/10 Excellent

Brian Alfonso

Jun 12, 2025

Stayed 2 nights in May 2025

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