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Hotel Palacio Mundo Imperial

Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools
6 outdoor pools
6 outdoor pools
6 outdoor pools
One Bedroom Penthouse King Size Bed Diamante View | Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hotel Palacio Mundo Imperial

Hotel Palacio Mundo Imperial

4.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • All inclusive
  • Air conditioning
  • Spa
Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

Explore the area

  • Popular LocationForum de Mundo Imperial4 min walk
  • Popular LocationLa Isla Shopping Village8 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)3 min drive
  • Popular LocationPlaya Revolcadero11 min drive

Room options

About this area

Acapulco

Located near the beach, Hotel Palacio Mundo Imperial is in Puente del Mar neighborhood and is connected to the convention center. La Isla Shopping Village and Plaza Bahia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Revolcadero and Bahia de Puerto Marques. Traveling with kids? Consider Naval History Museum and Campamento Tortuguero Playa Larga. Discover the area's water adventures with surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.

What's nearby

  • Forum de Mundo Imperial - 4 min walk
  • La Isla Shopping Village - 8 min walk
  • Playa Revolcadero - 11 min drive
  • Tres Vidas Golf Club - 12 min drive
  • El Revolcadero - 12 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • Aroma Bistro - 5 min walk
  • Shu - 7 min walk
  • Texas Ribs La Isla - 7 min walk
  • La Trainera - La Isla - 8 min walk
  • La Mansión - 8 min walk

About this property

Hotel Palacio Mundo Imperial

4-star family-friendly resort located in Puente del Mar
Located close to La Isla Shopping Village, Hotel Palacio Mundo Imperial provides 2 poolside bars, a swim-up bar, and a terrace. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature seafood and a poolside location. Aerobics classes are offered at the health club; other things to do include volleyball. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • 6 outdoor pools and a children's pool, with a swim-up bar
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and valet parking (surcharge)
  • A banquet hall, multilingual staff, and luggage storage
  • Concierge services, wedding services, and a porter/bellhop
  • Guest reviews speak highly of the family-friendly amenities and location
Room features
All 814 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 46-inch flat-screen TVs with digital channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (MXN 220 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 420–420 for adults and MXN 210–210 for children
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acua
  • Carnivore
  • La Moda
  • Marché
  • Mizumi

Things to do

  • 3 outdoor tennis courts
  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Entertainment

  • 46-inch flat-screen TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 999 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 220 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MXN 420 and MXN 420 for adults, MXN 210 and MXN 210 for children (approximately)
  • Covered valet parking fee: MXN 220 per night
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Palacio Mundo Imperial?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Hotel Palacio Mundo Imperial on Feb 7, 2023 start from $88.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Mundo Imperial pet-friendly?

Yes, Hotel Palacio Mundo Imperial allows dogs (limit 2 per room) with a maximum weight of up to 20 lbs per pet. There's a fee of MXN 999 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Palacio Mundo Imperial?

Valet parking is available for MXN 220 per night.

What time is check-in at Hotel Palacio Mundo Imperial?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Mundo Imperial?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Palacio Mundo Imperial?

Some rate plans available at this resort are all-inclusive.

Where is Hotel Palacio Mundo Imperial located?

This family-friendly Acapulco resort is located near the airport, 0.4 mi (0.6 km) from La Isla Shopping Village, and within 6 mi (10 km) of Playa Revolcadero and Bahia de Puerto Marques. Majahua Beach and El Revolcadero are also within 9 mi (15 km).

Reviews

8.0

Very Good

Rating 10 - Excellent. 468 out of 1041 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 299 out of 1041 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 145 out of 1041 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 82 out of 1041 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 47 out of 1041 reviews" "
" "2 - Terrible 5%

8.4/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me la pasé increíble, espero volver pronto
Stayed 1 night in Jan 2023

6/10 Okay

HOWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pools.
Stayed 19 nights in Jan 2023

10/10 Excellent

Berenice, West Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff

10/10 Excellent

Roel

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This property is an excellent place for vacation love .service is great all around is amazing loved it so much i am going and planing to go back already in no more that a month or two

4/10 Poor

COURTNEY

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff, room service staff, laundry etc were unhelpful and most of the time confused and flustered. Club 89 is a joke and is not worth buying other than to be on a high floor. Lack of communication everywhere. Half the lamps didn't work and the toilet was malfunctioning constantly. Just really frustrating experience.
Stayed 4 nights in Nov 2022

8/10 Good

Aurora

10/10 Excellent

Silda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind and courteous and our spa appointment was also delightful. We had a lot of fun.
Stayed 3 nights in Oct 2022

10/10 Excellent

Royi

Stayed 3 nights in Jul 2022

8/10 Good

Maria

Business traveler
Liked: Cleanliness, staff & service
Close to airport
Stayed 3 nights in Jul 2022

6/10 Okay

Carlos

Stayed 4 nights in Jul 2022