已验证
2/10 糟糕
真实旅客
2019 年 5 月 21 日
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
perhaps a place to avoid
The hotel does not operate under the name Rift Valley hotel but rather Caneth hotel although the company appears to be the same. The phone number does not exist. 5 of us booked 5 rooms individually and paid through hotels.com. When we arrived at 6pm they had no rooms for any of us. Still unclear as to the real reason why this occurred as they had a printed email with my booking details on it. They did help us find an alternative hotel close by and gave us a free meal the following night as means of apology. Suspect they gave our rooms away to others. I suggest avoid booking as currently still advertised as Rift Valley Hotel
真实旅客
2019 年 5 月入住 3 晚