4/10 很差
Soresa Merga
与配偶出行
2026 年 2 月 20 日
Look, the property is clean and beautiful but the staff who work in the bar and cocktail are terrible! What makes a hotel stay great is not just the amenities and property which is top of the line but the people/staff which was one of the worst I have ever seen! Imagine waiting with your partner for more than an hour to get a beer or a cocktail or a macchiato! And then wait another 30 minutes after you order for the order to show up. Yeah, it happened every time we were there (5 days). Once awhile a gap in customer experience is okay, it happens! But this was consistently bad! I could tell by just watching how the staff in the bars/cafes are run, deep rooted bad customer service culture; lack of urgency and care every corner. Very disappointed, I wouldn’t recommend to anyone.
Soresa Merga
2026 年 2 月入住 5 晚




























